The location was perfect, as it was right next to a modern shopping centre where I could easily grab some food or essentials. The hotel was also near the beautiful Vistula river, offering a peaceful and scenic view. The room was clean and comfortable, with a spacious bathroom. The staff provided excellent service, always being helpful and accommodating. The breakfast was delicious, with a wide variety of choices that were constantly replenished. I also enjoyed the facilities, such as the gym and the rooftop restaurant with great views.

That the lifts were a bit slow, so I ended up using the stairs quite often.

the hotel, let's call it Galaxy, was very clean and modern, and the staff were incredibly nice and helpful. the breakfast selection was fantastic, with a wide variety of options. the facilities at the hotel were also great, including a pool, sauna, and bar. the rooms were spacious and comfortable, and it was hard to find any faults. the location was convenient, just a short and affordable taxi ride away from the city center, with the option to take the tram or even walk if you had more time. There was also a large shopping center nearby.

👍

My stay at the hotel was fantastic. Galaxy is in a great location, just steps away from a large shopping mall and overlooking a beautiful canal. The surroundings were very pleasant and it was easy to explore different areas of the city with affordable taxi rides that arrived quickly. The hotel itself is modern, well-maintained, and clean. The pool area with a sauna and steam room, as well as the small gym, were a nice bonus. The staff were incredibly helpful and always had a smile on their faces. I also booked a day trip to Auschwitz through the hotel reception, which was easy and affordable. I highly recommend this hotel for its high quality and low price.

Nothing bad to say. 😊

The hotel is conveniently located near the main squares and is within walking distance to a mall, making it easy to shop and explore the city. The rooms are spacious and well-equipped with amenities like a fridge and coffee facilities. The bathrooms are modern and have wet room style showers. The staff is friendly and English-speaking, providing excellent service. The breakfast options are varied and delicious, with a wide selection of food including fresh fruit, pastries, and cooked items. The hotel also offers a wellness center with a pool, sauna, and Jacuzzi for relaxation.

Some of the staff members seemed rushed and not as attentive to customer service.

Great breakfast, lovely decor, sociable areas, clean, variety of spa treatments.

Felt completely happy, nothing too much trouble.

Excellent staff, felt well cared for. Secure premises, key required for access. Great breakfast and spa facilities. Spacious, clean rooms. Good location near river and shopping mall.

amazing stay in krakow. galaxy surpassed our expectations with friendly staff, daily room cleaning, and a great breakfast. perfect location for exploring the city, with a hop on bus nearby. didn't even need our car. will definitely return!

late night noise from event next door

Great location near River Vistula. Close to Jewish quarter. Comfortable and spacious rooms. Good breakfast selection. Kind and helpful staff. Suite upgrade. Hairdressers on site. Excellent room design and electronics. Exceptional WiFi. Complimentary tea, Nescafe, and water.

Nothing for me.

We stayed at Galaxy for 4 nights and had a great experience. The hotel is conveniently located, just a 20-minute walk from the main square. The rooms were lovely, clean, and well-equipped with tea/coffee facilities and bottled water. The staff was friendly and helpful, especially the concierge who organized our excursions. The spa was small but nice, and the treatments were amazing. The restaurant served delicious food, and the breakfast buffet had a wide variety of options. a perfect stay with excellent service.

Totally recommend this hotel.

We had a wonderful stay at this luxurious hotel. The location was perfect for our day sightseeing on the river in the Kazimierz district and being near Enterprise park was very convenient. We also loved that it was right next to the shopping mall, making it easy for us to find anything we needed. The service here was exceptional, with room service, dry cleaning, and laundry available. The airport shuttle was a great convenience, and we were even greeted with a welcome drink upon arrival. The staff, especially at the reception desk, were friendly and helpful, and they went above and beyond to ensure our reservation was booked and our needs were met.

We would highly recommend this hotel to families looking for a comfortable and enjoyable stay.

I recently stayed at Galaxy Hotel for a few nights and had an amazing experience. The staff were friendly and always willing to help with anything I needed. The room and hotel were spotlessly clean, and I especially appreciated the fact that they made the room toddler-friendly for me. They even sent a gift pack for my older daughter! The breakfast selection was excellent and set us up for the day. The hotel's location was perfect, within walking distance of the main market square and other attractions. The staff was always there to assist us and our room was cleaned daily. The design of the room was comfortable and made great use of electronics. The WiFi was excellent and there were complimentary tea, Nescafe, and water in the room. it was one of the best hotel experiences I've ever had.

I can definitely recommend this hotel.

The hotel is ideally situated on the banks of the river, offering a picturesque view. It's a short walk to the main square or a quick and affordable Uber ride away. the small outside area provides a peaceful spot to relax. The rooms are spacious and well-equipped, with amenities such as a fridge, tea/coffee facilities, and a safe. The service provided by the friendly and polite staff is exceptional, making guests feel welcome. The breakfast buffet offers a great variety of delicious options to start the day.

It can be challenging to book treatments at the spa, as availability may be limited.

The staff were extremely friendly and helpful, assisting me in every way they could. The cleanliness of the hotel was impeccable, including the daily room cleaning and towel replacement. The hotel facilities, such as the swimming pool, jacuzzi, sauna, and steam room, were a great way to relax after a day of exploring. The location of the hotel was ideal, with easy access to several sightseeing locations and a short walk to the river. The breakfast offered a wide variety of food options, ensuring everyone's preferences were catered to.

I recently stayed at a hotel with great customer service, a lovely atmosphere, and a wide selection of complimentary breakfast options. The staff at Galaxy Hotel were incredibly helpful and even offered a full refund when I accidentally booked an extra room. The room itself was beautiful and modern, and the hotel provided excellent amenities like a spa and a pool with a jacuzzi and sauna. my experience at Galaxy Hotel was fantastic and I highly recommend it.

Nothing, all was 👌.

Handig locatie dicht bij metro, behulpzaam en vriendelijk personeel, gratis koffie/thee bij aparte verdieping voor eten, gezellige sfeer 's avonds. Aanbevolen hotel voor een geweldig verblijf.