Perfect location in the heart of Old Town, close to central square, restaurants, and museums. Comfortable, clean, and quiet room. Elegant hotel with fascinating history dating back to medieval times. Exceptional staff, especially Izabela, who was friendly and helpful. Convenient check-in with Carolina providing local tips. Helpful staff, like Cyprian Cyra, in retrieving lost items. Very friendly housekeeping staff. Would love to return.

A Delightful Surprise

During my recent stay, I was pleasantly surprised by the charm and character of this historic hotel. The high ceilings and stunning architecture truly showcased the grandeur of the building. The location, just a stone's throw away from the main square, was absolutely excellent. Exploring the city was a breeze, with all the major attractions within a short walk. The room was clean and comfortable, providing a cozy retreat after a long day of sightseeing. The breakfast offered a satisfying range of hot and cold options, ensuring a delicious start to the day. While there were some minor noise issues from the nearby bar, it didn't detract from the overall experience. The staff, especially the doorman/concierge, were friendly and helpful, adding a personal touch to my stay. I highly recommend this hotel for anyone seeking a memorable and convenient stay in Krakow.

I had a fantastic stay at this hotel, located just off the main square of this beautiful city. The hotel facilities were excellent, with everything I needed for a comfortable stay. The staff were incredibly helpful and pleasant, ensuring that I had a wonderful experience. The breakfast provided was delicious, with a wide selection of options to choose from. The location of the hotel was perfect, as it was within a two-minute walk from the main square, allowing me to easily explore the lively atmosphere of this city.

Nothing not to love!

The hospitality, beautiful marble walls, large rooms, high ceilings, good breakfast selection.

It was all superb.

Stayed here over Thanksgiving and had a great time. the hotel was very clean, and the staff were very friendly and helpful. the continental breakfast had a great selection, and there was something for everyone. the location was perfect, with everything in the vicinity, and we got to explore our surroundings quite easily.

The hotel didn't have a gym or spa, which was a bit disappointing as we wanted to keep up with our workouts while on vacation. there wasn't much information available about the local activities, and we ended up with a few missed opportunities.

Great location, charming decor, large rooms with high ceilings. Beautiful marble walls in reception. Good breakfast selection, just missed croissants. Friendly breakfast staff and helpful receptionist. a relaxing and comfortable stay near the main market square.

The hotel's location was perfect, just a few steps away from the bustling main square, making it easy to explore Krakow. The staff were incredibly friendly and helpful, going above and beyond to ensure a pleasant stay. The rooms were spacious and beautifully furnished, providing a comfortable and stylish retreat. The buffet breakfast offered a great variety of options, catering to all tastes.

We recently stayed at the Grand Hotel for a weekend getaway. The location is perfect, with easy access to the central square and nearby attractions. The rooms were comfortable, clean, and surprisingly quiet. The hotel itself is elegant and full of fascinating history. The staff, especially Izabela, went above and beyond to make our stay exceptional. Carolina at the front desk was also incredibly helpful, recommending great local restaurants. The housekeeping staff was friendly, and the breakfast had a great variety of delicious food. We can't wait to return!

We can recommend this hotel.

Staying at this hotel was a wonderful experience. The location was ideal, close to major tourist attractions. We were greeted with exceptional service, which made us feel welcomed. The room facilities were luxurious and exclusive, with comfortable beds that gave us a peaceful sleep. The restaurant had special diet menus that catered to our dietary needs. We enjoyed relaxing at the sauna and Jacuzzi after a long day of sightseeing. The massage services were also impressive, leaving us rejuvenated.

We only had one minor concern during our stay. The bar/lounge area was not as well-equipped as we had hoped.