Excellent breakfast selection, attentive staff, well-organized Gala Dinner on New Year's Eve, lovely Christmas decorations, good location.

No issues.

Great value for the money, with a roomy and peaceful bungalow. The location was ideal, close to the center and harbor, and the staff treated us kindly and professionally.

The breakfast offerings could be improved with more variety in the cooked breakfast options.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were great, with a lovely pool and beautiful gardens. The location was perfect, just a short walk from the port and downtown area of this city. We loved being able to explore Funchal on foot, with the old town, cathedral, market, and main restaurants all within a 10-minute walk. The staff were incredibly friendly and helpful, making us feel welcome throughout our stay.

Everything is what we need and want.

The value for the money was great at Quinta Da Penha De Franca. The room was comfortable and clean, and the location was perfect. The staff treated us very well, with friendly and helpful service.

The breakfast menu could be improved with fresher options.

Our stay at Quinta Da Penha De Franca was absolutely delightful. The hotel is situated on a hill with stunning views of the Atlantic, creating a picturesque setting. The decor is charming and the facilities are modern. The highlight for us was the beautiful garden filled with tropical plants, creating a serene atmosphere. The breakfast offered a wide variety of options and the banana bread/cake was simply divine. The staff were friendly and professional, ensuring we felt welcomed throughout our stay. The convenient location near the center of Funchal and the harbor made it easy for us to explore and catch the ferry to Porto Santo. We highly recommend this hotel and definitely plan on returning. we had a memorable experience at Quinta Da Penha De Franca.

While being a bit nitpicky, we felt that the room could have been slightly more updated. However, it was still clean, comfortable, and more than satisfactory for our needs.

loved my short stay in madeira! perfect hotel - friendly staff, beautiful room with balcony, great breakfast buffet and lovely gardens. convenient location near the town. will definitely return!

Noise from building work was annoying.

We loved our stay at this hotel. The cleanliness of the rooms and the hotel facilities were top-notch. The tropical garden, lovingly looked after by the friendly gardener, added a beautiful touch to the surroundings. The hotel's location beside the sea allowed us to enjoy stunning views and easy access to the main town. Additionally, being right next to the harbor where the ferry to Porto Santo leaves was extremely convenient. The breakfast provided was delicious, and the staff were incredibly helpful and friendly.

Didn't dislike anything about the property.

We stayed at this luxurious 4-star hotel and were impressed with everything it had to offer. The location was great, with easy access to the beach and nearby attractions. The rooms were spacious and bright, and the hotel had a beautiful garden environment. The staff were friendly and helpful, and the service was top-notch. We especially enjoyed the direct access to the sea and the fantastic pool area. we had a wonderful experience at this hotel and would definitely recommend it to families.

The hotel is in a fantastic location, right on the seafront with beautiful views. It is also conveniently located near the harbor where the ferry to Porto Santo leaves, making it easy for those looking to explore the surrounding islands. Additionally, there are several restaurants nearby, providing plenty of dining options for guests. The room was comfortable and clean, with a spacious bathroom and lovely vintage furniture. The staff were friendly and helpful, and the breakfast had a good selection of continental and hot items, as well as plenty of fresh fruit.

There were some issues with sunbeds being reserved with towels all day, even when people didn't show up.

Close to town centre and conveniently located near to Funchal, this hotel offers easy access to various restaurants and shops. The hotel's proximity to the ocean provides breathtaking views and a heavenly atmosphere. The breakfast offered is satisfying, with a variety of options. The staff is helpful and friendly, ensuring a pleasant stay.

Everything was fantastic.

Stunning ocean views from room and breakfast area. Spacious and comfortable rooms. Excellent customer service. Good breakfast options, especially the coffee. Close proximity to the city centre. Immaculately maintained swimming pool. Snorkeling school available on the premises. Option to swim in the pool or ocean

No.

Conveniently located near the harbor and promenade with easy access to the old town, cable cars, and main shopping center. Both traditional and modern facilities available to all guests. Friendly and helpful staff. Clean and comfortable rooms. Beautiful gardens with garden and sea view rooms. Pools and sun terraces to enjoy, including a saltwater pool with direct access to the sea. Varied and delicious breakfast options. a great hotel with excellent amenities and a perfect location for exploring.

The seaview from the balcony on the top floor was breathtaking. The room was well-equipped and clean, with a comfortable bed. The breakfast had a good variety of food options, and the staff were helpful and friendly. The location of the hotel was perfect, right next to the harbor where the ferry to Porto Santo leaves and within walking distance of the city center. Being in front of the sea was an added bonus, creating a serene and peaceful atmosphere. I was impressed with the cleanliness, hotel facilities, location, and the helpfulness of the staff.

Nothings. The hotel provided everything I needed for a fantastic stay.

Although the room was spacious and clean, the bathroom was outdated and needed renovation. However, the breakfast was good and included complimentary coffee and juice. the hotel's location was convenient for exploring the city. We appreciated the easy walking distance to the shops and restaurants. Lastly, the pool was a nice place to relax and enjoy the sun.

Our overall experience was ruined due to the noise from the construction happening on the property. the workers started early in the morning and worked throughout the day.

The hotel is in a very convenient location, close to the city center and with easy access to transportation. The cleanliness of the hotel is top-notch, and the facilities provided, such as the private lido area and ample parking, were great. The breakfast offered a wide variety of options and the staff were attentive and friendly.

There was nothing I didn't like.