I had a fantastic stay at this hotel right on the waterfront in Knysna. The location was perfect, with stunning views of the harbor and lagoon. The hotel facilities were top-notch, with a heated swimming pool that I thoroughly enjoyed. The breakfast spread was absolutely delicious, offering a wide variety of options to choose from. The staff were friendly and attentive, providing excellent service throughout my stay.

Nothing, it is perfect.

The location was perfect, with easy access to the waterfront restaurants and stunning views of the marina. Our room was clean and spacious, and the service was top-notch. Despite the busy hotel, the staff were always friendly and helpful. The breakfast had plenty of options and was delicious. I highly recommend this hotel for a great stay in Knysna.

The room was tidy and the location was convenient for nearby establishments. Breakfast had good options and the staff were friendly. The pool area was pleasant and secure parking was available for an additional fee. The maintenance team promptly fixed any issues, and the overall experience was satisfactory.

Great location right by the water, with beautiful views. Good breakfast options with a variety of hot items. The staff were always friendly and had a smile on their faces.

Both rooms had faulty units with remotes that didn't work. The noise from the air cons was very loud and disruptive.

Great location with easy access to shops and restaurants. Wonderful views from the room, which was spacious and clean. The staff were friendly and helpful, providing excellent service.

Breakfast service was slow, with long waits for coffee and eggs. Limited parking space for hotel guests.

I had a wonderful stay at this hotel. The location right on the waterfront was perfect for enjoying the beautiful views of the Lagoon and West Head of Knysna heads. The rooms were spacious and the amenities were all in working order, including the heated pool which my boys had a blast in. The staff at this hotel were exceptional, showing impressive behavior and treating us with respect. Their pro-active approach and friendly attitude made us feel welcome and well taken care of.

I highly recommend this hotel for families looking for a comfortable and enjoyable stay.

Great location next to the waterfront mall, professional and patient staffs, comfortable double beds, spotless room, double glazed windows, walk-in shower.

Nothing not to love.

The staff were super friendly and helpful, making us feel welcome throughout our stay. The location was perfect, right by the waterfront, allowing us easy access to shops and restaurants. The breakfast setup was excellent, with all food items individually wrapped or covered for hygiene and safety. The beds were comfortable, ensuring a good night's sleep, and the room was spotlessly clean. We also enjoyed the lovely pool area, perfect for relaxing and cooling off.

We felt like part of the family during our stay, with no complaints at all.

We had a fantastic stay at this hotel right on the Waterfront. The location was perfect, as it was close to restaurants and right in the heart of the shopping area. We loved how we could easily access the boardwalk from the rear of the hotel, allowing us to explore the shops and enjoy the local cuisine. The staff were friendly and provided excellent service. They even surprised us with a sweet chilled gift for my husband's birthday. The heated swimming pool was a wonderful feature, and we enjoyed the lovely views of the waterfront. this place exceeded our expectations and made our weekend truly enjoyable.

I did experience two minor issues during my stay. The wifi was not up to par, which for a hotel of this caliber.

Good location along the quay. Nice pool with comfortable loungers. Excellent breakfast with diverse options for all tastes. Friendly staff providing helpful service and advice. Neat and tidy rooms with great views of the harbor.

Location, friendly staff, excellent beds, clean bathrooms.

Nothings.

Great breakfast variety, helpful staff. Convenient location near shops, restaurants, and supermarket. Beautiful bay views and easily accessible parking. Good pool with heated option.

Exceptional service, friendly staff, Fabulous location on the Waterfront, Wide selection of restaurants nearby, Lovely atmosphere, Excellent food and amenities nearby.

N/A

Located right on the Waterfront with a stunning view of the harbor and moored sailing boats. Conveniently close to a variety of restaurants and shops in the area. Comfortable and clean rooms with modern amenities, including a spotlessly clean bathroom and comfortable beds. The breakfast area offers a good variety of options and the staff provide friendly and efficient service. The hotel also has excellent public spaces, such as the lobby and pool area, and secure parking facilities.

The views were awesome, breakfast was good, excellent views of the lagoon, clean pool, air-conditioned rooms.

No negatives from this place.