Luxurious accommodations, excellent service, delicious food, amazing spa, friendly staff, beautiful grounds, attentive driver, stunning views.

Nothing all excellent.

I was blown away by the luxurious and stunning atmosphere of the hotel. From the moment we arrived, we were greeted with warmth and a glass of bubbles. Our suite was absolutely amazing, complete with a private garden and a double outdoor shower. The little extra touches, like the sweets left at turndown and the weather forecast card, made us feel truly pampered. The breakfast was a dream, with a wide selection of treats and a cozy atmosphere by the open fire. The piano bar was a delightful experience, with a talented pianist taking requests and a great wine selection. our stay at The Residence was beyond our expectations and I would definitely recommend it.

While our stay at The Residence was incredible, there were a few minor drawbacks. The parking lot was a bit dull and the leaves and petals were not cleared throughout our stay. Additionally, some of the paintings and carpets in the hotel were not straight, which bothered my attention to detail. The front desk staff seemed less engaged compared to the butlers, who provided excellent service. Lastly, our room was located directly above a suite with noisy children, which was a bit off-putting. However, these minor inconveniences did not diminish the overall amazing experience at the hotel.

Fabulous spa suite, attentive staff, excellent food, cosy restaurant, talented in-house pianist, nice residential area, limited number of rooms, cleanliness, view on nice garden.

No complaints.

Our stay at the Residence was absolutely amazing! From the moment we arrived, we were greeted with warm hospitality and a personal touch. The hotel's attention to detail is unparalleled - from the luxurious rooms to the stunning grounds, everything was simply perfect. The on-site amenities, including the pools and spa, made our stay even more enjoyable. And let's not forget about the incredible dining experience - the food was delicious and the service was top-notch. I can confidently say that the Residence is a must-visit hotel.

From the moment we arrived, we were treated like royalty. The staff were friendly and welcoming, and our suite was top-notch. The food was divine, and the spa experience was the best we've ever had. We'd recommend this place to any couple.

I had an incredible stay at this hotel in Johannesburg. The location in an upscale leafy district was perfect, with plenty of things to do in the local area. The hotel facilities were top-notch, from the beautiful pools to the stunning dining room with its large windows. The staff were friendly and went above and beyond to ensure a memorable experience. Additionally, the cleanliness of the hotel was impeccable.

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Exquisite hotel with beautiful decor. Amazing staff and hospitality. Wonderful dining room with elegant silver service. The spa offers relaxing treatments. a fantastic experience.

Great room service and housekeeping staff. The location is perfect for business meetings being close to major commercial buildings and corporations. The hotel has excellent options for in-room dining and food was well-presented and fresh.

The hotel lobby was lack-lustre and dark, giving a poor first impression. While the location suited me for business purposes, it was not near any attractions or entertainment opportunities.

We had a delightful stay in a beautiful residential neighborhood. Our spacious room had a lovely view of the gardens. The service was impeccable, and the elegant dining area downstairs served delicious meals. The hotel had two pools, a tennis court, and an exercise room, providing great facilities for our family. Additionally, there were plenty of sitting places on the grounds to relax and enjoy the peaceful atmosphere.

The limited breakfast options compared to previous visits.

Our Christmas stay at this boutique hotel was absolutely amazing. The room was luxurious and exceeded our expectations. We were pleasantly surprised by the attention to detail and the beautiful decor. The staff were extremely accommodating and went above and beyond to make our stay memorable. We loved the fact that the hotel had a gym and other amenities for us to enjoy during our Christmas vacation. The restaurant and bar were delightful, with delicious food and excellent service. The pianist added a special touch to our evening by playing our favorite songs. The location of the hotel was perfect, with easy access to nearby attractions and shopping areas. our experience at this hotel was nothing short of fabulous.

While our stay at this hotel was wonderful, we did have a couple of small concerns. The spa appointment availability was limited, so we were not able to fully take advantage of the services offered. Additionally, the food at the hotel was not up to par. Although everything else was perfect, the food required significant improvement. It was a shame because the hotel had so many other great features.

At this exclusive hotel, I experienced outstanding service and luxurious amenities. The spa and wellness center, with its sauna, swimming pool, Jacuzzi, and full body massage, was the perfect relaxation spot. The sun terrace and garden area offer a calm and tranquil escape from everyday life. The private facilities and restaurant menu also made my stay unforgettable.

The room I stayed in did not meet my modern taste in terms of décor. However, this small issue was easily overlooked by the hotel's exceptional service and amenities.