The hotel had a great location, just a short walk to all the attractions in the city. the room was clean and spacious, giving me plenty of room to relax during my Christmas stay. Additionally, the staff were friendly and helpful, making my experience more enjoyable.

I was disappointed with the food at the hotel. the buffet-style meals were not very appetizing and nothing was kept hot.

The room was spacious with comfortable beds and a big bathroom. Slippers and bathrobes were provided. The breakfast buffet had a wide variety of choices. The staff was friendly and spoke English. The location was convenient, with easy access to anywhere within 5-10 minutes using Yandex. They even provided a lunch box for our early morning departure to the airport. Would highly recommend.

Felt like a home away from home, no complaints whatsoever.

The staff quickly fixed a cot for our baby and provided excellent daily cleaning service. The spacious room had comfortable beds, a large bathroom, and complimentary slippers and bathrobes. The breakfast buffet offered a wide selection. The location was convenient and easily accessible by Yandex. Wi-Fi was also reliable with a simple login process.

The hotel was clean and comfortable. The room was large and very clean, with extra pillows provided. The staff were very nice and helpful, some even spoke English. The hotel had good facilities, including free coffee while waiting for check-in. The location was great, with the city center and Nevsky prospekt within walking distance. There were also many restaurants nearby.

Nothing, all excellent.

We were pleasantly surprised by the recently renovated room at Russ Hotel. It was clean, comfortable, and had extra pillows for added comfort. The daily cleaning service ensured that our room stayed tidy throughout our stay. The location was great, with plenty of great dining and drinking spots within a short walking distance. Additionally, the hotel was conveniently located near the metro and buses, making it easy to explore the city. Despite some minor inconveniences like construction and a closed pool, we found the price to be reasonable for the overall experience. The staff, especially those who spoke English, were incredibly helpful and made our stay enjoyable. we would definitely consider returning to Russ Hotel in the future for another local experience.

Friendly and helpful staff, excellent food, quick response to our requests, daily cleaning service, reliable wifi

Felt very comfortable, staff was always willing to help.

The staff is very responsive, settling us in before guaranteed time. The wide choice of excursions can be booked at the reception. Spacious rooms have new furniture. Excellent location close to main attractions, yet quiet.

We had a wonderful stay at this hotel. The room was spacious and clean, with comfortable beds and a large bathroom. The staff was very nice and helpful, and they spoke English well. We loved the buffet breakfast with its wide variety of choices. The hotel's location was also great, as we could easily reach all the main attractions within a short 5-10 minute ride. Additionally, the hotel provided us with a lunch box when we had to leave early in the morning, which was a thoughtful gesture.

We would definitely recommend this hotel to our friends. The service, amenities, and overall experience were exceptional.

The staff were really helpful and some of them spoke English. the room was as shown in the pictures and it was recently renovated. the hotel was in a good area, with great eating and drinking spots within a 15, 20 minute walk. the metro and buses were also reasonably close by, and for those who enjoy walking, the hotel was not too far from the city center.

The breakfast was a bit poor, with limited options and some items not being fresh. the Wi, Fi in my room was quite weak and the water pressure in the shower was abysmal.

Great value for money, with a potential discount. Convenient location for entertainment and nightlife. Good variety of breakfast options for the price. Clean and well-equipped rooms with a beautiful view of the city center. Friendly and professional hotel staff. Enjoyable late-night dining and drinking at the lobby bar.

Felt like treated like royalty, no complaints.

Russ Hotel in Saint Petersburg was fantastic! The best aspects of my stay were the clean and quiet room, friendly and helpful staff, and the convenient location near the city center. The room was impressively clean and spacious, providing a comfortable stay. The hotel staff, including the doorman, were always ready to assist with a smile. The location was perfect, just a 20-minute walk to the city center and close to a metro station. The hotel also offered great facilities, including a spa bath that helped me relax after a long day of exploring this beautiful city.

Good location, clean rooms, helpful staff at front desk, English-speaking. Satisfactory room size. Peaceful atmosphere.

The staff was super friendly and helpful. They provided a pick-up from the airport and settled us into our room before the guaranteed check-in time. The hotel is in an excellent location, close to the main attractions but still quiet. The room was spacious and clean, with comfortable beds and a large bathroom. The breakfast buffet had a wide variety of delicious options.

Nothing.

I had a wonderful stay at this hotel. The location was perfect, as it was within walking distance of the city center. I really appreciated the service provided by the housekeeping staff. They were attentive and ensured that my room was always clean and tidy. The room amenities were excellent, with everything I needed for a comfortable stay. I especially liked the ironing facilities and the in-room safe. The staff at the front desk were always friendly and willing to help, even assisting me with the laundry service. I felt very welcomed and taken care of during my time here.

I would highly recommend this hotel to anyone. It truly provided a luxurious and comfortable experience.

The staff were very friendly and helpful, and they were able to settle us into our room even before the check-in time. the location of the hotel was great as it was within a walking distance from many of the city's main attractions. the spacious rooms were furnished with new furniture, making our stay comfortable.

The WiFi connection was not particularly strong on the fifth floor, and we found it difficult to connect in some parts of our room. the breakfast buffet was a bit pricey, and we thought that it could have been more reasonably priced considering the range of options available.