The staff were excellent, courteous and helpful. F&b manager provided outstanding hospitality. Rooms were very spacious and cleaned daily. Great facilities and location near to Prophet's Masjid and neighboring Hilton hotel. Fresh omelette and variety of food for breakfast. Comfortable beds with high-quality mattresses, pillows, and comforters. Ironing facilities and complimentary bathroom accessories provided.

For us, it was ideal.

Loved the spacious family room with a direct view of the Haram. the hotel facilities were outstanding, from the size of the rooms to the quality of the food. the cleanliness and comfort were top-notch. the location of the hotel was perfect, just a short distance from the Haram, making it convenient for both men and women. a great stay with excellent amenities.

They could have been more attentive and prompt in their service. the maintenance staff was not proactive and had issues needing attention.

We had a fantastic stay at this hotel in terms of cleanliness, hotel facilities, location, and staff. The rooms were spacious and comfortable, with good amenities. The hotel's proximity to the Prophet's Mosque made it convenient, especially for families with kids or elderly members. The cleaning staff was very helpful, and the restaurant staff provided excellent service. The hotel also had a sufficient number of elevators, ensuring that we were able to reach the mosque on time for prayers.

Nothings.

Great location, beautiful views, modern and clean rooms, early check-in available, free water and tea/coffee supplies.

No negatives from this place.

Great location and spacious rooms. We had an issue with our room service but it was quickly resolved by the hotel. we had a comfortable stay and would consider staying here again.

We had a great stay at this place which is just a stone's throw away from the mosque of the Prophet. The location is very convenient for families, as women can enter the mosque from nearby gates. The service provided was impeccable, including the room service, housekeeping, and dry cleaning. There were plenty of shops and commercial services nearby, which made things very convenient for us. Also, we found the staff, especially the receptionist who checked us in, to be very polite and humble.

Location is very convenient, close to The Prophet mosque and city center. Staff is friendly and attentive. Despite some negative reviews, breakfast was good and with a decent variety.

Room maintenance needs improvement.

Our stay at Maden was fantastic! We had a great time exploring the city and the hotel's close proximity to the Prophet's Mosque made it very convenient for us. The room size was perfect and the service was excellent. The breakfast during Ramadan was amazing, with a variety of delicious dishes to choose from. The hotel was also very clean and well-maintained, which made our stay even more enjoyable. We felt safe and comfortable throughout our stay, and the staff were friendly and accommodating. We highly recommend this hotel!

Strongly recommend this hotel.

The hotel's location was exceptional, with close proximity to the mosque being a standout feature. The restaurant provided an enjoyable stay. The housekeeping staff and breakfast served were both noteworthy. The room was better than expected, with good facilities including a coffee machine.

One minor inconvenience was reported regarding a chocked wash basin, but this was quickly resolved with staff providing solutions in a timely manner.

my recent stay in madinah was great, but my stay at maden hotel was even better. everything exceeded my expectations, from the friendly staff to the excellent room and perfect location near the prophet's mosque. maden hotel really stood out and made my trip unforgettable.

parking was a hassle

The location was conveniently close to the main attractions, making it easy to explore the city. the hotel's staff were accommodating and friendly.

The room was small and in poor condition. the ambiance was not what I expected for the price.

Very close to the holy mosque with a great view. Clean bathrooms with all amenities. Breakfast was a good collection of food items and well-priced. Responsive room service. Fast check-in and check-out.

The exclusive amenities at this luxurious hotel were exquisite. the Public Bath was a highlight, and the room was filled with exclusive facilities and furniture. the restaurant was fantastic, with delicious food and an impressive selection of special diet menus. the attentive service was top-notch and we felt pampered during our stay. the location is perfect, only a short walk from the holy sites.

Although we had access to private facilities, the Wi-Fi was not very strong in our room.