Friendly reception, parking available, convenient shuttle service to attractions. Spacious and comfortable rooms.

Christmas at this hotel was a disappointment. The complementary hot chocolate was the only warm thing about it. The location was a bit out of the way from where we were planning on spending our time. However, the view from the hotel was quite lovely.

The Christmas dinner was extremely underwhelming and lacked the usual holiday cheer. The staff seemed disinterested and unengaged.

Friendly receptionist, clean rooms, frequent shuttle service, helpful staff, delicious and varied breakfast and dinner options.

We had a fantastic stay at a newly built hotel, offering a clean and comfortable room with exceptional service. The staff were extremely friendly and always willing to assist. The breakfast spread was excellent, offering a wide variety of options to choose from. The hotel also provided a convenient shuttle service, ensuring a hassle-free journey to the nearby attraction. One of the highlights was the spacious and luxurious room, complete with comfortable bedding and top-notch amenities. The picturesque view from the room made our stay even more enjoyable.

The hotel exceeded my expectations with its impeccable service and luxurious amenities. The staff was well-trained, professional and warm in interaction. The room was spacious, comfortable and included exclusive facilities such as a private leisure room and in-room breakfast, which were very satisfying. The restaurant offered a good selection of dishes, accompanied by a wide range of special diet menus. The hotel's location was ideal, with easy access to the Haram via a 24-hour shuttle bus.

My stay was marred by the absence of a hairdryer in the room, which was a minor inconvenience. "this hotel" was an absolutely luxurious experience that met my expectations, and I would gladly recommend it to anyone looking for a premium stay with high-class amenities.

The hotel was posh with great staff. Free buses to the Haram. Rooms have iron and locker.

Nothing to dislike.

The pricing was decent. The ambiance was awesome. The staff was very courteous and kind. They welcome guests with Arabic kehwa and dates. Rooms are super spacious and full of accessories. Best shuttle service from the hotel to Ajyad Station right in-front of Haram's entrance. Truly a 5-star hotel.

No negatives from this place.

Quick check-in & check-out. Staff very helpful, friendly, and professional. Special thanks to Mansour in the restaurant and Adeeb at reception. Hotel facilities neat and clean. Free shuttle to Haram and shopping area.

I was pleasantly surprised by the spacious and luxurious room at Voco. The bed was incredibly comfortable and the bedding was top-notch. The cleanliness of the hotel impressed me, as it was one of the cleanest hotels I've ever stayed in. The shuttle bus service provided by the hotel was convenient and comfortable, making it easy to get to the Haram. Despite the minor issue of finding food leftovers in the mini fridge and needing to wash the sofa's pillow covers, my overall stay was great. I would definitely recommend this hotel.

The hotel offers a 24-hour shuttle bus to the Holy Mosque, with a gentle and punctual driver. The rooms are spacious, luxurious, and exceptionally clean, with comfortable beds and friendly staff. The location is good, close to Haram, and there is a nice area for walking to and from the holy site. The shuttle drops off near the Umrah entrance for added convenience.

Felt good, nothing to complain about.