I recently had the pleasure of staying in this luxurious hotel in the heart of the city center. The location was absolutely perfect, with the metro station just a short walk away and numerous bars and restaurants within easy reach. This made exploring the city a breeze, and I loved being able to immerse myself in the local culture. The staff here were exceptional, always going above and beyond to ensure my stay was comfortable and enjoyable. From the moment I arrived, I was greeted by a friendly porter who kindly assisted with my luggage. The room itself was spacious and well-appointed, with all the amenities I could ask for. I particularly appreciated the little touches, like the chocolates on the pillow and the welcome cocktail in the bar. The breakfast buffet was also delicious, offering a wide variety of food to suit all tastes. my experience at this hotel was truly fantastic, and I would highly recommend it to anyone visiting this city.

In short, I can confidently say that this hotel is a hidden gem. From its central location to its impeccable service, there is nothing about this place that I would change.

Great location, close to key attractions and restaurants. Comfortable and clean rooms. Friendly and helpful staff.

Poor customer service, staff seemed overworked and unhelpful. Lack of empathy and flexibility.

Great location, walking distance to Guggenheim, bars, and restaurants. Lovely roof terrace bar with incredible service. Excellent views from le club on the 13th floor. Attentive and friendly staff. Classic feel with modern amenities. Perfect location near good bars. Huge room, bed, and bathroom.

Everything was fantastic.

The hotel is conveniently located near popular attractions, making it easy to explore the city. The rooms are spacious and well-equipped, with amenities such as a Nespresso machine and minibar. The bathroom is clean and modern, and there is an abundance of free toiletries provided. The staff is friendly and accommodating, ensuring a pleasant stay for guests. Plus, the breakfast is delicious and satisfying.

There may be noise disturbances from nearby areas, such as a school or cleaning staff's office, which can disrupt a light sleeper's rest.

Helpful staff, great location, comfortable bed, excellent shower, nice toiletries.

All was perfect.

We had a great stay at a centrally located hotel. The staff greeted us warmly at reception and were very helpful throughout our stay. The bus stop for the airport was just a short walk away, making our departure hassle-free. Our room, with a lovely view, was clean and comfortable. The bathroom was spacious with a modern shower. The service was top-notch, and the breakfast offered a wide variety of options. We especially enjoyed relaxing at the bar on the 12th floor.

The room, however, had a small step up into the shower, which caused the floor to flood.

We were impressed with the decor and intimacy of our room. The welcome box was a special touch and refreshed us after a long flight. The location of the Autograph Collection was perfect to explore the city, and the secure parking was a huge bonus. Overall we had an exceptional stay.

Great value for money, comfortable room, and excellent staff. The location was ideal, with plenty of amenities nearby. The rooftop terrace was a fantastic spot to relax and enjoy a drink.

The breakfast could be improved with more variety and options.

The hotel is in a great location, close to major attractions and public transportation. The staff is friendly and helpful. The facilities are clean and well maintained. The room is comfortable and the room service is fast. The restaurant and bar amenities are excellent, with a great menu and affordable prices. Highly recommended for a nice weekend getaway.

Felt great, nothing to complain about.

I had a fantastic stay at Hotel Ercilla in Bilbao. The location was ideal, close to the metro, shops, and cultural attractions. The staff were friendly and welcoming. The room was spacious and well-equipped, with great facilities. The rooftop bar offered stunning views of the city. The hotel's brunch menu was delicious and filling. I highly recommend this hotel for a comfortable and enjoyable stay in Bilbao.

As a couple, we loved the VIP treatment at Hotel Ercilla De Bilbao. The bathroom extras, like the bath sponge and comb, were a nice touch. We appreciated the coffee maker in our room and the reasonably priced bar. The rooftop bar with its stunning city views was a highlight. The staff, particularly Luis at reception, provided excellent service. the hotel's central location and safe neighborhood made it convenient for exploring the main attractions.

We felt well looked after during our stay and had no complaints.

The rooms were spacious and clean, providing a comfortable stay. the shower was also great, offering a refreshing experience. the hotel's location was perfect, being close to a metro station and within walking distance of many nice bars and restaurants.

there was a construction going on at the entrance, making it a bit difficult to find the hotel. the room was quite chilly and I couldn't turn on the heater.

Great location, central to shops and restaurants, and a short walk to the old town. Room was spacious and well-equipped with complimentary water and toiletries. The rooftop bar offered good service and city views. Enjoyed a delicious a-la-carte breakfast. Staff were helpful with parking arrangements.

The hotel is located on the 13th floor, offering breathtaking views of the city and exceptional service. The location is perfect, with easy access to cafes, restaurants, and sights. Next door, you'll find delightful local eateries and bakeries that serve delicious food at a fraction of the price.