Convenient location, clean rooms, helpful staff, complimentary snacks in the lobby, nice breakfast buffet.

The room was clean and spacious, with a comfortable bed and a functioning en-suite bathroom. The hotel is conveniently located near popular attractions and transportation options. The breakfast provided was excellent. Despite some language barriers, the staff was helpful and friendly.

We stayed at a hotel with a comfortable bed and satisfying breakfast buffet. the staff was friendly, but could have been more helpful in showing us our room. the location was convenient, with a nearby metro station.

Absolutely nothing 😊

The hotel had spacious and clean rooms, with all the necessary amenities such as a fridge, air conditioning, and a TV.

The decor was slightly dated and could use some updating.

This place is located in a convenient area, close to public transportation and many attractions. The staff is friendly and offers great room service. The rooms are soundproofed and equipped with all necessary amenities for a comfortable stay.

I highly recommend this venue to all seeking a luxurious and comfortable stay in the heart of the city.

eurostars made my stay in madrid exceptional. the penthouse suite upgrade with a stunning terrace and built-in sound system was a delightful surprise. the location was ideal, close to attractions but still quiet and safe. the helpful and kind staff made me feel welcome and ensured a memorable experience.

Tv channels lacked international options.

Mind-blowing staff, super clean hotel, jaw-dropping location, cool USB ports for charging phones, and awesome free wifi.

I was pleasantly surprised by the spaciousness of the room at Eurostars. The bed was large and incredibly comfortable, allowing me to have a great night's sleep. The shower was also impressive, with a "tropical rain" feature that made it feel like a luxurious experience. The room itself was nicely decorated and tidy, creating a pleasant and inviting atmosphere. Additionally, the hotel's location was unbeatable, with easy access to shops, restaurants, and popular city sights. I had a positive experience at Eurostars and would recommend it to others.

The location was absolutely perfect, just off the bustling Gran Via and with the Santo Domingo Metro station nearby. The staff here were incredibly friendly and helpful, and they spoke multiple languages, which made communication a breeze. The rooms were always spotless thanks to the exceptional maid service, and I really appreciated the attention to detail in terms of cleanliness and comfort. The breakfast spread was abundant and delicious, with something to suit every taste. I was thoroughly impressed with the level of service and the quality of this hotel.

This hotel is a great place for families to stay.

I had a fantastic experience at Eurostars! the staff was incredibly friendly and helpful throughout my stay. They were always there to assist me with any questions or concerns I had, and their professionalism was top-notch. the hotel itself is located in a convenient area, within walking distance of Gran Via, Puerta del Sol, and Plaza de España. My double room was comfortable and well-equipped with a king-size bed and a work corner. the cleanliness of the hotel was impeccable, and the bathroom was spacious with a walk-in shower. I was thoroughly impressed and will definitely choose Eurostars for my future stays in the city.

Couldn't find any faults at all! 👍

I recently stayed at Eurostars Gran Via for a week on a leisure trip. The room was spacious and peaceful, ensuring a comfortable sleep each night. The daily cleanliness was impeccable, with a well-stocked minibar and kettle available in the room. The reception staff were consistently polite and helpful, making my stay even more enjoyable. The location was fantastic, close to major attractions and just a short stroll away from the bustling shopping area. The friendly and helpful staff, always ready to assist with a smile, added to the overall positive experience.

Totally recommend this hotel.

Extremely kind and helpful staff, nice and clean rooms, central location, plentiful and well-prepared breakfast, walking distance to major sites and subway stop.

No issues.

Excellent central location, helpful staff, spacious & comfortable room, tasty breakfast with plenty of options.

The location is central, within walking distance of major sites. Friendly and helpful staff. Excellent breakfast with wide selection. Close to subway stop.

Cannot find any fault.

Incomparable location, walking distance to shops and sights. Friendly and helpful reception staff. Quick check-in process. Clean and tidy room. Good shower. Great Wifi. Hotel at the center, near metro stations. Helpful staff, especially Raul. Market and police station nearby.

Nothing to dislike.