The value for money at this hotel was excellent, with spacious rooms and a comfortable bed. The location was perfect, with a lovely private terrace for sunbathing and easy access to the beach promenade. The staff were friendly and attentive, making our stay enjoyable.

The breakfast offerings could be improved with a wider variety of options.

Great staff, delicious food, spacious room, fantastic kids club.

Didn't dislike anything about the property.

The hotel had a lot of very happy and welcoming guests from different countries, in addition to a wide range of delicious food with a great selection of dishes. the location was also ideal, with a fantastic marina and Playa Blanca within walking distance.

The hotel was very crowded and sometimes a bit overwhelming, especially around the pool area. there were some issues with the cleanliness of the loungers and a lack of milk for tea in the room.

had a fantastic stay, beautiful hotel with nice architecture, spacious rooms and huge bathroom, lots of pools.

Disappointed by Italian restaurant and food.

Friendly staff, spacious rooms, clean facilities, great food variety, helpful service.

I had a fantastic stay at this hotel. The buffet food was of very high quality and there were facilities for kids that were absolutely brilliant, especially for young kids. The location was nice and peaceful, and the staff were super friendly.

Nothing for me.

The rooms were fantastic, clean, smart and BIG. the food was excellent, with a wide selection in the main restaurant. the staff worked tirelessly and were very friendly.

The hotel needs more staff to enhance their great service. the walk to the marina was a bit long, and there were limited inside bars.

I recently stayed at Gran Castillo Tagoro in Playa Blanca for a relaxing getaway. The staff, especially Tony in the restaurant, were incredibly friendly and helpful. The spacious rooms and delicious food made my stay even better. I particularly enjoyed the adults-only pool and the lovely terrace with a hot tub. The hotel's visually stunning design and the free upgrade to a suite added to the luxurious experience. I had a wonderful time and highly recommend this hotel.

Totally recommend this hotel!

Our stay at Gran Castillo Tagoro Family & Fun was absolutely fantastic. From the moment we arrived, we received a warm welcome and the staff was incredibly helpful and friendly, especially at the reception. The hotel had a great variety of food options at the main buffet restaurant, and we were impressed with the excellent service and the fact that fresh towels were provided daily. The resort had terrific facilities for both children and adults, with a relaxing adult area and a fantastic children's area. The bar staff were lovely and always had a smile on their faces, and we never had to wait long for a drink. We also loved the entertainment provided by the animation team and enjoyed the shows in the evening. The rooms were clean and comfortable, and we appreciated the separate kids room with its own TV and PS4. it was a great value for our money and we didn't feel the need to leave the resort as it had everything we needed.

Nothing, everything was great! 🙂

Good location, with a coastal path into town and a nice beach nearby. Spacious and bright rooms, with lovely bathrooms and separate showers. Adults-only pool for a quieter experience. Excellent food quality in the main buffet restaurant. Italian and Chinese restaurants on-site with good food. Friendly and efficient staff in the restaurants. Option to book a courtesy room for late departures.

Slow and intermittent wifi. Air conditioning not working in the gym.

The hotel is conveniently located within walking distance of the beautiful Papaygo beaches and the fantastic marina, making it a perfect spot for leisurely strolls. The rooms are spacious and well-appointed, with comfortable beds, modern bathrooms, and stunning ocean views. The staff provides excellent service, ensuring guests feel welcomed and attended to throughout their stay. The breakfast buffet offers a wide variety of delicious options to suit all tastes. Additionally, the hotel boasts impressive facilities such as a pool area, bar, and restaurants, including the popular portofino restaurant.

One downside to note is that the wifi service can be intermittent, which may be a minor inconvenience for guests needing a reliable internet connection.

Upon our arrival, we were impressed with the luxurious amenities offered by this hotel. the exclusive spa and wellness centre provided us with a relaxing experience, including an indoor swimming pool, sauna, and Jacuzzi. the outdoor swimming pool was clean and had beach umbrellas for shade. the location was a plus point as it was near the beach. the friendly staff offered quality service, making us feel at home. the buffet breakfast and dinner menus were the highlights of our stay. the restaurant served delicious meals with an excellent variety of options including Italian and Chinese cuisine. Our room had private facilities for ultimate comfort.

There was only one minor issue, the entertainment provided in the evening could have been better. during the day we were entertained with aqua park, pool inflatables, and water aerobics.

We stayed at Gran Castillo Tagoro Family & Fun for a week in January. The outdoor seating at the sports bar was enjoyable and we had no trouble getting served at the pool bar. The food and drinks were excellent, especially at the Italian and Chinese restaurants. The hotel had multiple pools designed for kids, but there was also an adults-only pool which was perfect for relaxation. The staff was attentive, especially the girl in the creche who was great with kids. Additionally, we appreciated how they were able to accommodate our request for lactose-free milk for our baby.

Strongly recommend this hotel.