Violeta and the Database staff were incredibly helpful. The sofa bed was comfortable. Baggage storage available. Reception available from morning till night. Great facilities, including a washing machine. Convenient location with shops and restaurants nearby. Smooth check-in process. Modern room with everything needed, including a kitchen and washing machine. Good customer service at reception.

Felt at home, no reason to complain.

The staff, especially Violeta, was extremely helpful. The sofa bed was comfortable and they offer baggage storage. Reception is available all day. Well-located with basic cooking facilities. Close to everything, well-equipped apartment with comfy beds. Spacious and clean with all necessary amenities. Strong water pressure and fast hot water. Convenient to metro and shops.

We were pleasantly surprised by the central location of the property, with all attractions, Metro lines, cafes, restaurants. The property itself was very clean, well decorated, and had a modern feel. We felt safe throughout our stay and the staff were friendly and knowledgeable, particularly Daniella who provided us with valuable information about the area. The price was also reasonable, making our family very happy. we would highly recommend Gran Central Suites for a comfortable and enjoyable stay.

The location of the hotel is excellent, with easy access to the center of Madrid and close to a metro station. This is ideal for exploring the city and taking advantage of public transport. Additionally, the staff at the hotel are friendly and provide great recommendations for restaurants and attractions in the area. The apartments are clean, well-equipped, and spacious, with comfortable beds and a well-furnished kitchen.

The noise levels in and around the hotel can be a bit high, which may disturb some guests.

The 2 bedroom apartment at Gran Central Suites was perfect for us as youngsters. The well-equipped kitchen and comfortable beds made our stay very convenient and enjoyable. The attached toilets with excellent showers were a great addition. We appreciated the abundance of full-length towels and the well-stocked shower gel and moisturizer. The reception staff was helpful and allowed us to store our luggage after checkout. The location was also ideal, with plenty of restaurants, supermarkets, and the Novacidio metro station just a 2-minute walk away.

Felt happy, nothing to complain about.

The apartment had all the necessary items for a comfortable stay, including a well-equipped kitchen and plenty of bedding. The convenience of being located near a major grocery store saved us time and money. Its proximity to popular tourist attractions made it easy to explore the city by walking or taking public transportation.

The noise level was unbearable, with loud garbage trucks and street noise disturbing our sleep every night. we encountered issues upon arrival with accessing our room, and the heating system did not work properly.

For a light sleeper like me, the best thing about our stay was the quiet street and the soundproof windows. Slept like a baby!

Felt right at home here, nothing was too much trouble.

The hotel is in a great spot, close to the Gran Via street and a few metro stations, which makes it very easy to get around. The basic amenities provided in the rooms and the breakfast service were just what we needed. We also appreciated the friendly staff who were always available to help us out.

All was good, no complaints.

Great location, friendly staff, clean facilities, comfy bed.

Almost perfect.

For the price we paid, Gran Central Suites was a great value. The room was comfortable and spacious, with a powerful hairdryer and fluffy towels. The location was excellent, in a vibrant area of the city and well-connected for both work and leisure. The staff were incredibly attentive and helpful, making us feel well taken care of throughout our stay.

The breakfast menu could have been more varied with more options.

The value for money at Gran Central Suites exceeded my expectations. The room was spacious, comfortable, and well-furnished, making it a great place to relax after a long day exploring Madrid. The location was perfect, with easy walking access to all the main attractions, and the staff were friendly and helpful throughout my stay.

The breakfast selection could be improved with a wider variety of options.

The value for money at Gran Central Suites was exceptional. The room was spotless and had everything we needed. The location was perfect, with plenty to do and visit within walking distance. The staff were helpful and knowledgeable.

The breakfast experience could be improved with a greater variety of options.