The hotel is conveniently located near a bus station for the airport and the RENFE train station. It is also situated right next to the river, providing lovely views. The rooms and bathrooms are well-appointed and modern in style, offering a comfortable stay. The service and reception staff are friendly and provide excellent customer service. Guests can enjoy the convenience of free water and drinks in the room. the hotel is close to train and bus stations, making it easy to explore the surrounding area.

One negative aspect is the limited choice at breakfast and the artificial taste of the fruit juice.

We had a wonderful stay at the Casual hotel in San Sebastian. The room was simple and clean, with a spacious shower that wasn't one of those shower over baths commonly found in Europe. The hotel itself is chic and conveniently located, just a 15-minute walk along the river to the bus and train station, and about 25-30 minutes to the Old Town. Check-in and check-out was smooth, and the staff was very helpful with our taxi reservation. The buffet breakfast had a good selection of food and was worth the price, especially the delicious pastries. We were also pleasantly surprised by a friendly staff member who gave us a list of recommended pintxos bars, including his personal favorite.

All was perfect! 😊

I had a great stay at this hotel in San Sebastian. The location was convenient, as it was close to both the train station and bus station. It was nice to have the option to explore the area easily. The hotel itself was situated in a quiet area, which made for a peaceful stay. The room was clean and comfortable, with the staff ensuring that everything was spotless. The breakfast offered a good variety of options, and I particularly enjoyed the tasty pastries. the hotel provided a pleasant experience during my visit.

That the room was a bit small.

The hotel's jazz-themed rooms were a riot! I felt like I was living in my very own concert hall. The staff were friendly and helpful. Cons: Who needs soundproof rooms? I loved waking up to the sweet sounds of my neighbors' conversations.

casual exceeded our expectations! the staff was amazingly helpful, spoke great english, and recommended places to visit. the breakfast was delicious and had hot options. the hotel is brand new, rooms are modern and comfortable. great location by the river, close to town center, restaurants, bars, and the beach. overall, great stay!

no double bed arrangement available

I recently stayed at Casual in San Sebastian for a few nights and had a wonderful experience. The hotel was easy to find with my sat nav, and the garage parking was a breeze for my three bikes. The bathroom was modern and the shower was great. The breakfast exceeded my expectations, with a much better selection than the photo in the lift showed. The location was perfect, with a lovely walk along the river to the beach and easy access to the motorway to France. the hotel offered great value for the price.

I would be happy to recommend this hotel.

The location was convenient, as it was close to both the train station and bus station. It was nice to have the option to explore the area easily. The hotel itself was situated in a quiet area, which made for a peaceful stay. The room was clean and comfortable, with the staff ensuring that everything was spotless. The breakfast offered a good variety of options, and I particularly enjoyed the tasty pastries. the hotel provided a pleasant experience during my visit.

That the room was a bit small.

The hotel's location by the river was perfect, with plenty of restaurants and bars within walking distance. The secure underground parking was a major plus for us, as we were able to fit both our bikes and a trailer in one space. The staff was friendly and attentive, and the rooms were bright and cheerful. a great place to stay in San Sebastian.

Can recommend this hotel.

We were pleasantly surprised by the spaciousness and cleanliness of our room. The comfortable beds provided a good night's sleep, and the bathroom had all the necessary amenities. The staff went above and beyond to ensure our needs were met, especially when we encountered an issue with the WiFi signal in our room. They promptly addressed the problem and made sure we had a reliable connection for the duration of our stay. The location by the river was ideal for leisurely walks with our dog, and we appreciated the easy access to the old town. our experience at Casual Del Jazz was enjoyable and we would recommend it to others.