Great location near the old town, newly constructed with minimalist decor, friendly staff, strong wifi, comfortable bedrooms, delicious breakfasts.

Nothing not to like.

The location of the hotel was perfect, close to everything we wanted to see and do. Our room had a little balcony which was a nice touch. The staff at the hotel were incredibly helpful, providing us with great recommendations for tapas bars where the locals eat. The breakfast offered a good variety of options at a reasonable price.

One drawback we experienced was an unpleasant smell coming from the shower drain in the morning, but the water pressure was great. I would definitely recommend this hotel for its location and helpful staff.

Great location near tourist attractions, shops, and transportation. Helpful staff provided tea even when bar was closed. Clean and comfortable rooms. Convenient for airport transportation. Air conditioning was a luxury after the Camino.

We had a fantastic stay at this hotel. The location was perfect, as it was just minutes away from the center of this city and the bustling pedestrian area around the cathedral. The rooms were clean and modern, with incredibly comfortable beds. Despite facing the road, we were pleasantly surprised that the traffic noise was hardly noticeable, even with the windows open. The hotel had excellent housekeeping service, ensuring that the bathrooms were always clean and modern. Additionally, the staff went above and beyond to be helpful, allowing us to use their office computer for a last-minute booking change. They provided valuable local knowledge and directed us to hidden gems in the area.

Nothing, it was perfect.

Modernist, warm welcome, spotlessly clean, convenient location, fantastic bar, good value for money.

Nothing all excellent.

Convenient location, 5 mins to the cathedral. Clean and modern property, with good bathroom and shower. Decent Wi-Fi and close to bus stops and taxi. Friendly staff, discounted parking. Nice bar downstairs. 👍

The room was spacious and clean, and had a comfortable bed. the hotel was conveniently located near the city center, making it easy to explore the area. the staff was friendly and helpful, providing us with useful information about the local attractions.

The hotel lacked proper soundproofing, as we could hear noise from other rooms and the hallway. the cleanliness of the room was subpar, with dusty furniture and moldy walls in the bathroom.

This hotel was fantastic! The location was great, just minutes away from the old town and the train station. The rooms were nice and clean with a great shower. The staff was friendly and accommodating. The breakfast was delicious, with a variety of options to choose from.

No improvements needed, everything was perfect!

The hotel was in a great location, close to both the train station and the old city. This made it convenient for exploring the sights and also for transportation. the room was modern and clean, with good Wi-Fi and a comfortable bed. One of the highlights was the external balcony off the room, which was a nice touch. It provided a lovely space to relax, even though it was December. Additionally, the hotel had a nice bar next door, which was quiet and convenient for a late-night arrival.

Finding the hotel was a bit challenging due to the ongoing construction work in the area. It would have been helpful if there were clear directions provided on the website or via email.

My stay at Hotel Lux was fantastic. The room was clean, modern, and had a comfortable bed. I really enjoyed the minimalist decor and the overall ambiance of the hotel. The location was perfect, just minutes away from the old town and the Cathedral. Despite facing the road, the room was quiet and peaceful. The housekeeping service was excellent, and the bathrooms were spotless. I had a wonderful experience at Hotel Lux and would highly recommend it.

Great room, luxurious bedding, convenient location near the cathedral and airport bus, helpful staff, comfortable bed.

Nothing that I didn't like.

Such a convenient location! We were able to explore Santiago easily from the hotel. The room was clean and comfortable, and we loved the breakfast buffet. The staff was friendly and helpful with our last-minute changes. a great stay at Hotel Lux Santiago.

Friendly and attentive staff made my stay at Hotel Lux truly enjoyable. They went above and beyond to accommodate my dietary needs, providing soy milk for my breakfast. The room was clean, modern, and had a really comfy bed. The location on the edge of the old city allowed for easy exploration. Despite some minor quibbles with storage space, I would highly recommend this hotel. I had a fantastic stay at Hotel Lux.

Despite these minor inconveniences, the hotel's location is a major advantage. It is within a 10-minute walk to the center of town and close to the Cathedral of Santiago. Additionally, it is conveniently situated opposite a nightclub, making it perfect for those who want to experience the lively nightlife in the area.

The hotel seems to have some maintenance issues, with an old headboard in one of the rooms and a shower that doesn't drain properly.

The location of this hotel is simply amazing: it's right in the heart of the shopping district which makes it perfect for both shopping and sightseeing. The rooms are spotlessly clean and come with basic amenities, and there is even a lovely terrace where you can sit outside and relax. The staff is helpful and attentive, and the prices are reasonable. We loved the breakfast that was included on the website – truly delicious!

Everything was perfect!