The hotel is conveniently located next to the Plaza de Castilla metro station, making it easy to explore the city. It is also close to the Madrid-Chamartin train station, ideal for those with early departures. The room is comfortable with a super comfortable bed and exceptional housekeeping. The breakfast buffet offers a wide variety of choices, and the hotel provides several toiletries and dental kits for guests.

There is no coffee maker provided in the room.

Convenient location for transportation, well-maintained room with nice amenities , helpful and welcoming staff. Enjoyable stay overall. Good value for the money.

I had an incredible experience at Crisol. The location was perfect, with easy access to public transportation and great restaurants nearby. The room I stayed in was spacious and impeccably clean. The staff was friendly and accommodating, providing helpful recommendations for sightseeing. I highly recommend this hotel.

great location, clean rooms, friendly staff. exceeded expectations. comfy bed, spacious bathroom, good breakfast variety. convenient for airport travel.

Outdated furniture.

We had a great experience at this hotel. The location was convenient for us as it was not very far from the airport by taxi. It was also easy to catch a train from the nearby station. The hotel is situated in front of a subway station, making it easily accessible for transportation. Although it may be a bit far from the main tourist spots, we found it to be a good base for exploring the city.

We highly recommend this hotel for everyone.

I loved staying at this hotel! It was conveniently located near the metro, making it easy to explore all the tourist spots around here. The room was spacious with great amenities, including an electric kettle and a separate tub and shower. The staff members were very kind and helpful, and the buffet breakfast was amazing. I also enjoyed the free Wi-Fi and the lounge area where I could relax and unwind.

This place was fantastic - I highly recommend it to everyone who wants to experience the best of this venue.

We had a great stay at a hotel with a supreme location. the metro station and bus station were just a two-minute walk away, making it incredibly convenient for us to explore the city. Despite not being in the city center, there were plenty of restaurants nearby. the hotel itself left a good impression on us - our room was spacious yet cozy, with amenities such as a safe, wardrobe, nightstands, and a bathtub. We appreciated the sound insulation and ventilation in the room. the staff were friendly and spoke English better than average in this city. our experience at Crisol could not have been better.

No negatives from this place. 😊

Upon my early arrival, the friendly and helpful staff at the reception kindly provided me with a city map and recommendations for local cafes. The breakfast spread was varied and tasty, and the comfortable room was equipped with a well-functioning air conditioning system. I had a lovely stay at this hotel.

I recently stayed at Crisol for a conference at CNIO. The location was perfect, with easy access to Plaza Castilla metro station and Chamartin. The room was clean and spacious, with a lovely view of the square. The staff were friendly and helpful, and the provision of tea and coffee in the room was a nice touch. The hotel was also close to the main bus station, making it convenient for both business and leisure.

I strongly recommend this hotel.

Great location, clean room, helpful staff, fast internet, convenient transportation, nice view.

Nothing, it is perfect.

The staff, metro advice, spacious room, comfortable bed, arranged taxi, clean.

Nothing, all good.

We stayed at this hotel and had a great experience. The location was excellent, with direct access to the metro right opposite the hotel. It was very convenient for us to explore the city and catch public transportation. The room was spacious and had great views. The staff were friendly and helpful, providing us with all the information we needed. The amenities and facilities were also top-notch, including free Wi-Fi and a 24-hour reception. We would recommend this hotel for work travel, although it may not be ideal for vacation or families.

Located very close to the metro station, this hotel is perfect for easy access to transportation. It is also directly opposite the bus station and close enough to walk from the train station. The hotel rooms are equipped with many small extras like toothbrushes and welcoming chocolates. Guests can enjoy a good breakfast and there are many facilities available to cater to their needs.

Some guests have reported noisy surroundings due to building work in the neighborhood.

The breakfast was amazing with a range of delicious food choices to satisfy everyone's appetite. the staff at the hotel were really friendly and went out of their way to make our stay comfortable. We also loved that the hotel was located near the city center, which was very convenient.

The cleanliness of the hotel was not up to par. the room smelled like urine and the bathroom was dirty.

the location couldn't have been better - just a two-minute walk to the metro station and bus stop. There are plenty of restaurants in the area, despite not being in the city center. the hotel itself left a great impression on me. the room was spacious and cozy, with amenities like a safe, wardrobe, two nightstands, and a bathtub. I was impressed by the sound insulation and ventilation in the room. the staff were incredibly friendly and their English was better than average for this city. a great choice for an easy weekend trip.

Can't fault the property in any way. 🌟