This place was totally worth the money! The room was modern, neat, and super comfortable. The location in the old town was perfect, we could easily walk to all the important places. The staff was incredibly friendly and helpful, giving us great tips for exploring the city.

Hotel breakfast could use some improvement, maybe adding more variety to the options.

Conveniently located in Bilbao's old town. Rooms are beautifully renovated and have comfortable beds and stylish bathrooms. Easy access with individual codes for the building, elevator, and rooms. Rooms have a charming balcony overlooking lively streets. Helpful and friendly staff.

We loved the stylish and well-equipped room. The bathroom was high-end and the air conditioning was a bonus. The location was perfect, right in the heart of the Old Town but still close to the new town and parking. As low-budget travellers, we appreciated the value for money.

Felt very relaxed, no complaints at all.

My stay at Pension Ama was fantastic. The location was perfect, right in the heart of the city with easy access to bars and restaurants. The room was clean and modern, and I especially loved the balcony. The staff were friendly and helpful, making my stay even more enjoyable. I highly recommend Pension Ama for a great stay in Bilbao.

The value for money at Pension Ama was great, with stylishly decorated and clean rooms that had all the necessary amenities. The location was perfect, surrounded by bars and restaurants, and the staff were incredibly friendly and helpful.

Breakfast items could have been more varied.

Excellent location. Clean, well-equipped rooms. Comfortable beds. Wheelchair accessible. Key code system for safety. Daily room service. Air conditioning and fridge in room.

Nothing.

This hotel exceeded my expectations in so many ways. the location was perfect - right in the heart of the Old Town with numerous fantastic restaurants and bars just a stone's throw away. Additionally, being close to the tramway made exploring the city a breeze. Secondly, the staff were exceptional - attentive, friendly, and always ready to assist. They truly made me feel welcome throughout my stay. Lastly, the basic amenities and rooms were ideal for my needs. Everything was clean and well-maintained, and the attention to detail in the bathroom layout was impressive. Oh, and the breakfast was delicious!

Honestly, there wasn't anything that I would consider negative about this hotel.

I had a wonderful stay at this hotel in the heart of the old town. It offered great value for money, with clean and well-maintained rooms. The staff, from reception to housekeeping, were friendly and helpful, ensuring a comfortable experience. The central location allowed me to explore Bilbao easily, and I particularly enjoyed the beautiful decor throughout the hotel.

No major issues, everything was perfect.

The hotel is located in the heart of the city with easy access to various cafes and restaurants. the room was beautifully decorated with a lovely bathroom and comfortable bed for a good night's rest.

The air conditioning in the room was not working properly and made loud, intermittent noises. there was no spoon to stir the coffee, which was a small but disappointing inconvenience.