We were impressed by the beautifully designed interiors of the hotel. Our bedroom and bathroom were spacious and comfortable. The breakfast offered a good choice of food, including a gluten-free section. The rooftop pool and bar were a hidden gem, perfect for relaxing with a drink. We also enjoyed amazing massages in the spa. The location of the hotel was convenient, close to restaurants and tapas bars in Santa's Catalina district. we had a great stay and would recommend this hotel.

The hotel is conveniently located near excellent restaurants, providing easy access to delicious dining options. Additionally, the hotel's proximity to a police station adds an extra layer of safety and peace of mind for solo travelers. The nearby beach offers a beautiful setting for leisurely walks and relaxation. Moreover, the hotel's location in the main shopping area allows for convenient access to a variety of retail therapy opportunities.

The check-in process can be slow and sometimes lacks sufficient staff to attend to guests' needs promptly.

We had a fantastic stay at this hotel. The room was very nice and clean, with a great shower. We loved that we had connecting rooms, making it convenient for our family travel. The soundproofing between the rooms was excellent. The hotel provided a welcoming bottle of water, and we appreciated having a fridge and kettle in the room. The rooftop pool was a highlight, with its inviting warmth. The location was perfect, right in the center of the city, with easy access to bus stops for trips to the Aquarium or Marineland, as well as to the old town area. The staff at the hotel were incredibly friendly, helpful, and welcoming, making our stay even more enjoyable. this hotel provided great value for our family.

Couldn't find any faults at all.

Great location, friendly staff, substantial breakfast, relaxing roof terrace, clean rooms with amenities, beautiful interior design.

Can honestly say nothing not to like.

The breakfast at Protur Naisa Palma Hotel was absolutely delightful. The selection was extensive and the food was delicious. We especially enjoyed the freshly made espresso coffee, which was a nice touch. Additionally, the decor downstairs in the hotel created a welcoming and stylish atmosphere. The staff members at reception were brilliant, offering great assistance and making us feel very welcome. The gym and spa facilities were also top-notch, and the pools were clean and inviting. The location of the hotel was convenient, with several fantastic Tapas restaurants nearby, and attractions like the Cathedral and harbor were easily accessible.

Although overall our experience was amazing, we did encounter a few minor drawbacks during our stay. The pool was quite cold, which made it less enjoyable to swim in.

protur exceeded my expectations during my birthday celebration in palma de mallorca. the staff was friendly, the breakfast was fantastic with a variety of choices, and the rooftop pool was a great addition to the experience.

limited dinner options in the restaurant

We had a great stay here in the heart of the city. The location was superb with easy access to the bus station and fantastic restaurants in Santa Catalina. The staff were friendly, offering us a welcome drink on arrival and recommending tours for us to take. The room was spacious and modern, with a surprising and refreshing bathroom experience.

We had an incredible stay at this 4-star hotel. The location was perfect, right in the center of the city and near the bus station. The hotel was situated in a quiet area, ensuring a peaceful and relaxing stay. The staff were extremely friendly and helpful, providing top-notch service. The room was spacious and comfortable, with a really big bed. We especially enjoyed the rooftop pool, which had a great temperature even in March. The indoor pool was also heated, and the spa facilities were fantastic. we had a wonderful experience and would definitely recommend this hotel to our friends.

Beautifully designed hotel. Excellent location. Great breakfast buffet. Helpful and friendly staff. Lovely rooftop terrace.

Nothing to dislike.

Great value for the money, the room was spacious and comfortable. The location was central and convenient. The staff was extremely friendly and helpful.

The breakfast offerings could be improved with a wider variety of options.

The rooms at this hotel are very modern with good lighting and nice TVs. The beds are comfortable and the bathrooms are very nice. The overall cleanliness and beauty of the hotel is impressive. We enjoyed spending time on the rooftop terrace by the pool, and the breakfast was on point. The WiFi signal is strong throughout the entire hotel.

Felt most welcome, no complaints at all.

Modern-chic hotel near city centre. Spacious, clean rooms with comfy beds, powerful showers and aircon. Helpful staff who give tourist recommendations. Nice rooftop pool and bar. Good breakfast options.

The breakfast and rooftop pool were great. the gym was well-equipped too. the hotel's location was spot-on, just a short stroll from the town center. the staff were friendly and efficient, helping us out whenever it was needed.

We had high expectations given the price we paid, but the room we got was pretty small. We could hear a lot of noise throughout the day, which made it difficult to relax.