Friendly and helpful cleaning staff. Stunning and clean establishment. Reception staff can vary in friendliness. Public transportation necessary for attractions and beach. Nice pool available.

The breakfast was delicious with a good selection of hot and cold food. The hotel staff were extremely friendly and helpful. The gym was well equipped and spacious. Plus, the hotel had a large car park which was convenient.

There was no coffee making facility in the room, which was inconvenient. The pool area was not the best and could use some improvement.

Spacious rooms, excellent breakfast, convenient location with easy parking, friendly and helpful staff, clean rooms.

Nothing everything was great.

Friendly staff, clean rooms, varied breakfast, convenient location with nearby amenities and transport options.

Great size suits for families, sauna, gym, indoor pool, attentive staff, delicious breakfast with options for dietary restrictions. Bike rental available for quick visits to downtown Valencia.

Felt very special, no complaints.

The staff at Sercotel Sorolla Palace were incredibly friendly and went above and beyond to make my stay enjoyable. One particular staff member, Luca, even fixed my broken shoe for me. The breakfast at the hotel was varied and plentiful. The location of the hotel was convenient, with bus stops nearby that provided easy access to the city center. The rooms were clean, spacious, and well-equipped with tea/coffee making facilities, a mini bar, and a safe. I had a great experience and would definitely recommend this hotel.

We had a fantastic stay at this hotel. The ambiance was simple yet elegant, and the location provided a nice view of the palace congress and fountain. The neighborhood had everything we needed, including a pharmacy and restaurants. The complete and delicious breakfast was a highlight, as was the indoor pool where we could swim even in the spring season. The hotel staff were extremely accommodating, fulfilling our requests for a bath tub and amenities for our baby. The reception staff went above and beyond by drying a wet skirt for us and assisting with ticket issues. The hotel's cleanliness, facilities, and convenient location near local buses and metro stations were also impressive.

Nothing, it was perfect.

We loved the location of this luxury hotel, set in a quiet area within easy reach of the city center using the tram lines nearby. The room service and dry cleaning service were top-notch, ensuring that our accommodations were always tidy and well-maintained. The staff was very friendly and accommodating, from the bell staff/porter to the housekeeping and front desk. We loved that this venue offered a variety of amenities, such as bike hire and tours/ticket assistance, as well as an array of in-room amenities like a mini-bar, tea and coffee facilities, and in-room safe.

We would definitely recommend this hotel to anyone looking for luxurious accommodations.

The complimentary wine and chocolates were a nice touch, and the location was close to public transportation and restaurants. The room was spacious and had a comfortable bed which was great for our romantic getaway.

The breakfast was expensive and limited dining options nearby made it difficult to find a decent meal without taking public transportation. our stay was nice but not worth the price for the amenities provided.

Great room size for 3 people. Convenient location once you figure out the bus system. Metro nearby. Pool was a welcome relief in the heat. Staff professional and courteous. Quick access to airport. Good shopping options. Cab service right outside. Well-equipped gym.

Felt like a business hotel, not ideal for a holiday. Lacked character.

We had a great stay at a hotel near the Congress Palace and Casino. The room was spacious and well-equipped, with ample storage and a mini fridge. The bathroom was impressive, with separate music options. The hotel offered a delicious breakfast with traditional Spanish options and a variety of choices. The swimming pool on the first floor was covered and had warm water, and we enjoyed relaxing there. The hotel also had a gym and outdoor seating area. It was conveniently located, only a short taxi ride from the airport.

No complaints 😊.

The hotel is conveniently located between the airport and downtown, making it easy to access major attractions and the city center. It is also just a short walk away from the metro station, allowing for quick and convenient transportation. The rooms are modern, spacious, and clean, with comfortable beds that ensure a good night's sleep. The bathrooms are well-equipped with toiletries, including soap, shampoo, and even a toothbrush and razor. The staff at the front desk are exceptional, providing outstanding service and going above and beyond to assist guests. The breakfast buffet offers a variety of options, including the refreshing and rare treat of freshly squeezed orange juice.

There were some minor issues with the cleanliness of the rooms, as there were instances where dust on the floor was not properly cleaned and glasses were not picked up.

The breakfast spread was amazing, with a wide selection of delicious options. The beds in the rooms were really comfortable, ensuring a good night's sleep after a long day of exploring. The location of the hotel was great, with plenty of nearby restaurants and amenities within walking distance.

the hotel was quite far from the nearest metro station, making it a bit inconvenient to get around. Lastly, there was no play area for kids, which would have been nice for families traveling with little ones.

Spacious and clean room, with a comfy bed and nice bathroom toiletries. Good breakfast and helpful restaurant staff. Convenient location near sightseeing places and restaurants. Great value for money.

The front desk lacked follow-up and didn't address issues with the TV channels or defective shower partition. Housekeeping was also unreliable, leaving us without towels for 2 days.

Cleanliness: The rooms were cleaned daily and very well. Hotel facilities: The pool area and bar were very nice. Location on Valencia's most important boulevard: The hotel is situated right opposite the Conference Centre.

There was nothing we didn't like.