The location was absolutely incredible, right in the heart of everything. It felt safe even when walking back late at night with children. The staff, especially the ones at the main door, were incredibly friendly. Our room was not noisy at all, even though we were on the busy side of the street, thanks to the closed windows. The taxi service from the airport to the hotel was efficient and cost-effective. The lobby was spacious and beautifully designed, with comfortable sofas to unwind on. We appreciated the availability of tea and coffee in the lobby throughout the day. The reception staff was helpful in recommending activities for the kids, and we had an amazing day at the zoo thanks to their suggestions. The rooftop terrace was stunning, although we didn't get to spend much time there due to the abundance of things to do in the city. The air conditioning in our room worked perfectly, and the family room was spacious and had ample storage space. The view from the balcony onto Gran Via was lovely. we had a fantastic experience in Madrid, thanks to this hotel's excellent location and wonderful amenities.

We had a great experience at Innside. the location was perfect, right in the center of Grand Via and close to shopping, theaters, and attractions. the hotel staff was kind and helpful, and the hotel itself was very clean. We enjoyed the rooftop bar with its nice view. the room had a modern and clean interior, with a spacious bathroom and a great shower. Our 3-night stay was enjoyable, and we would happily stay here again.

Liked everything 😊

As young holiday goers, we loved the central location and proximity to everything. No need for the metro! The small balconies on the 6th floor overlooking Gran Via were a cool touch. The daily refilling soft drinks mini bar included in the room price was a nice perk. The staff, though we didn't interact much, were very friendly and helpful.

Felt incredibly lucky to have found this gem of a hotel. No complaints whatsoever.

This place was conveniently located, just a short walk from major attractions. The staff was friendly and helpful, the breakfast was diverse and tasty, and the room had all the necessary amenities like air conditioning, comfortable bedding, and a minibar. I loved that there was a sun terrace where I could relax and enjoy the surrounding atmosphere.

I would recommend this hotel to anyone.

I loved the location of Innside, it was right next to Gran Via and the markets were at my fingertips. The staff were very helpful and accommodating. I enjoyed the free coffee in the sitting room. I would recommend this hotel.

This hotel is located in the heart of the city, with two metro stations nearby, making it easy to explore. The staff is friendly and the rooms are clean and modern. The bathroom is well-equipped and the breakfast is good.

The soundproofing is not perfect and there can be some noise from the street.

Innside, the hotel I stayed at, was conveniently located and had a fantastic breakfast. the staff was friendly and helpful, and the rooms were clean and comfortable. One highlight was enjoying breakfast on the terrace during the summer.

Nothing for me.

Excellent breakfast and attentive staff. Location is great for exploring the city on foot.

Rooms can be noisy and some have views of walls or other unappealing sights.

Great central location near shops and restaurants, also close to subway station. Free coffee and tea available in lobby. Gym requires advance reservation and thorough disinfection afterwards. Rooftop bar and restaurant offer stunning views.

I had a fantastic stay at a hotel in a perfect location. the staff at Innside were very friendly and professional. the rooms were clean and comfortable, and the cleaning staff were considerate and didn't create any noise. the breakfast was delicious and varied, and I especially loved the fact that it was served until 11:00, perfect for those who like to sleep in. the hotel's central location made it easy to explore the city, and it felt safe even when walking back late at night with children. I highly recommend this hotel!

Absolutely nothing to say about dislikes. 😊

Spacious, comfortable premier room. Clean hotel with a good breakfast featuring plenty of sweet options. Free coffee and tea available in the sitting room. Expansive rooftop for enjoying drinks and soaking up the sun. Central location near shopping, restaurants, and subway station.

Great central location, convenient for exploring the city. Continuous breakfast refreshment by attentive staff. Stylish room, comfy beds, and clean bathroom. Welcoming staff, lively vibes, and fun terrace. Fantastic overall experience.

Located in the center of the shopping area and just a few minutes walk from Puerta del Sol, this hotel offers a convenient and vibrant location. The rooms have balconies, providing a nice view of the city. The rooftop area is a great spot to hang out and enjoy the cityscape. The staff is friendly and the breakfast is varied and delicious.

Limited parking options may pose a challenge for guests with a lot of luggage.

Great central location near shopping and dining. Rooftop bar with priority access for guests. Friendly and helpful staff. Excellent wifi and amazing views of Gran Via. Comfy bed and clean room.

the breakfast buffet offered a variety of options, including customizable omelets and fresh fruits. the bed in my room was incredibly comfortable, and the pillows provided a great night's sleep. I also appreciated the minibar stocked with complimentary soft drinks. the staff was friendly, helpful, and always had a smile on their faces. the rooftop bar was a great spot to relax and enjoy a drink. the location of the hotel was perfect, right above a popular shopping street in the city center.

Nothing for me! 😊