Great value for money with a perfect family room, terrace, and two bathrooms. The staff, especially Guillermo and Soraya at the front desk, were exceptionally helpful and spoke English. The hotel's peaceful and quiet surroundings, along with its convenient location to major attractions, make it a great choice for exploring the city center. The rooms are clean and delicate, and the staff's friendliness and helpfulness are a credit to the management.

Food for breakfast could be improved.

During my recent stay, I was impressed by the beautiful room and the attention to cleanliness. The Junior suite double I stayed in was not only functional but also immaculate. The hotel staff were professional and helpful, making me feel welcome throughout my stay. Although there was some slight street noise since my room faced a side street, it didn't significantly impact my overall experience.

Spacious and well-appointed room with a great view. The hotel's central location was perfect for exploring the city's museums and attractions. The staff was extremely helpful and accommodating, making our romantic escape even more enjoyable.

The shower in the room was difficult to manage, and the breakfast offered at the hotel was expensive.

We loved the prime location of Villa Real, as everything was within walking distance. The split-level floor and balcony in our room gave a unique touch. Room service could have been more consistent, but we were pleased with the amenities provided. we would recommend this hotel.

Great location, good value, helpful staff, daily cleaning, spacious rooms, friendly staff.

None.

The breakfast was exceptional, with 3 courses served personally. The location was convenient, just off the highway, yet not noisy. The rooms were beautifully decorated with homemade quilts and comfortable beds. The staff was pleasant and helpful, offering great dining recommendations.

Nothings.

This is my go-to hotel in Madrid whenever I visit. I've stayed here multiple times and it never disappoints. The location is excellent, with easy access to the city's art museums. The rooms are spacious, clean, and well-equipped, with a complimentary minibar. The staff is friendly and helpful, fluent in English. Plus, there's a wide selection of non-Spanish TV stations.

Couldn't recommend this hotel more.

The hotel is conveniently located, with easy access to all the wonderful attractions of the city. The view from the suite is breathtakingly beautiful, overlooking the bustling plaza. The rooms are elegantly decorated, and the staff are friendly and accommodating, providing excellent service.

The rooftop pool at the nearby hotel is too small and it is hard to find an available sun lounger.

Room upgrade to a suite. Complimentary drinks included. Excellent customer service. Attractive front property design. Well-maintained building. Great room size with separate seating area. Comfortable bed. Convenient location near Prado and restaurants

Cannot find any fault.

The location of this hotel is perfect, right in the Old Center and within walking distance to lots of interesting places like El Museo del Prado, Thyssen, and Sofía. The hotel facilities are great, with spacious and comfortable rooms. The cleanliness is top-notch, making for a pleasant stay. Additionally, the staff is friendly and helpful, providing excellent service.

Nothing to dislike.

I had an incredible stay at this hotel in a prime location, within walking distance to all the popular sights in the city's super elite district. The hotel facilities were top-notch, with spacious and immaculately clean rooms, beautifully decorated with big windows and stunning views. The staff went above and beyond, allowing for an early check-in and even helping me book a cheaper taxi to the airport. The breakfast was elegant and delicious, and the hotel's bar served excellent cocktails. the hotel offered a perfect location for exploring the city's historic buildings, parks, bars, and restaurants.

Nothing, all was good.

Good central location. Excellent food from the bar. Very helpful and knowledgeable hotel staff.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were great. The location was perfect, right in the heart of the city with easy access to all the museums and old Madrid. The view from our room overlooking the square was breathtaking. The hotel also had convenient parking available and excellent transportation links. The staff was incredibly friendly and helpful, making us feel welcome throughout our stay. The breakfast was delicious and offered a wide variety of options. We particularly enjoyed the cozy living room area where we could relax and enjoy a refreshing drink before heading to our room.

Everything is what I need and want.

Comfortable bed, helpful staff, great breakfast buffet, and prime location make this a fantastic stay. No complaints and highly recommend.

Excellent staff, great location, beautiful view, good food, calm atmosphere.

It was all superb.