We had a fantastic stay at this modern hotel. The location was perfect, close to everything we wanted to see and experience. The friendly staff made sure our room was spotless, and the comfortable bed provided a great night's sleep. We loved the spacious bathroom with its warm, rainfall shower. The rooftop restaurant offered amazing views while enjoying a delicious breakfast. Plus, being near the airport made our transfers easy and convenient.

The food service could be a bit slow at times, but the quality made up for the wait.

For the price we paid, we couldn't have asked for a better stay. Our room at Cloud 9 was spacious, clean, and had a lovely view of the pool. The location was also convenient, just a short 15-minute drive from the airport. The staff members were incredibly welcoming and attentive, especially when my husband wasn't feeling well. it was a fantastic place to spend our last night in Sri Lanka.

The breakfast selection could have been improved. While the rooftop dining area was lovely, the variety of options was limited.

I recently stayed at Hotel Cloud 9 for two nights and it was a fantastic experience. The location of the hotel is perfect as it is tucked away in a quiet area, allowing for a peaceful stay. The room I stayed in had a spacious and comfortable bed, along with a lovely bathroom. The swimming pool and garden area were also great amenities to relax in. The food at the hotel's restaurant was delicious and the chef was able to accommodate our preferences. The staff, especially the man at the reception, were extremely helpful and went above and beyond to assist us during our stay. it was a welcoming and enjoyable experience.

Can recommend this hotel.

During our romantic escape, we really enjoyed the beautiful pool at the hotel. It was the perfect way to relax and unwind after a long day. The staff and other guests were also very friendly, creating a warm and inviting atmosphere. Additionally, the hotel offered a convenient drop-off service to the airport, making our departure hassle-free.

There were a few aspects that we didn't like. the hotel is located in a remote area, which meant additional costs for transportation.

Lovely hotel, friendly staff, clean, amazing breakfast, helpful owners. Spacious, comfortable rooms. Great service, decor, and design. Natural toiletries and hot rain shower. Fast wifi. Generous portions at the restaurant. Tranquil garden and small pool.

Nothing could have been better.

Friendly staff, clean rooms, delicious breakfast, helpful owners, convenient location.

Wonderful personal service. Spacious and comfortable rooms. Fast wifi. Generous portions in the restaurant. Natural toiletries and great hot shower. Convenient location for the airport. Nice decor, modern and refreshing. Organized tuk tuk service.

No issues.

I recently stayed at Cloud 9 in Negombo and had a wonderful experience. The rooms were clean, spacious, and had great storage. The bed was incredibly comfortable, ensuring a good night's sleep. The shower had hot water and a refreshing rainfall shower head. The pool and lounging area were a perfect spot to unwind before heading home. The location was also convenient, just a few minutes away from restaurants and the beach. I highly recommend this hotel for a relaxing stay.

Great location close to the airport. Arranged a quick and easy transfer. Staff were really friendly and helpful. Breakfast was good. Room was a great size and bed was super comfy. Had a great one night stay.

Don't expect too much from the city. There's really nothing to see and the beach is awful.

We had an amazing stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The location in the heart of the city was perfect, with easy access to transportation, including the nearby MTR station. Moreover, the staff was friendly and accommodating, ensuring that our needs were met throughout our stay.

Nothing it was perfect.

We had a fantastic stay at this hotel in Negombo. The hotel facilities were clean and well-maintained. The rooftop restaurant offered delicious breakfast with a great view. The staff was friendly and attentive. The location was convenient, as it was easy to reach the beach and the airport.

Nothing bad to say.

Cute place with friendly, helpful staff. Comfortable, well-laid out rooms. Good location for beach and shopping. Stylish rooftop restaurant with refreshing breeze. Nice pool area.

The staff was friendly and helpful, making our stay enjoyable. The room was clean and comfortable, with a good shower. The breakfast served at the restaurant was outstanding, with a wide variety of delicious food.

We had some issues with the staff during check-out, causing inconvenience and almost making us miss our flight. Additionally, the hotel failed to properly arrange transportation for us, resulting in us having to pay more for alternative options.

I had an incredible stay at Cloud Nine! The hotel is absolutely beautiful, and the rooms are clean and comfortable. The value for money is excellent, and I wish I could have stayed longer. The breakfast was delicious, with a wide variety of options. The owners are the kindest and most helpful people, always willing to assist in any way. The free airport drop-off made my departure hassle-free. I highly recommend this hotel for a wonderful Sri Lanka experience.

The room was lovely, very clean, and comfortable. The shower was the best we had during our stay. Staff was friendly and professional. Dinner in the restaurant was excellent. Breakfast was great, with so much food we couldn't even finish it. The hotel is in a quiet area but close to the beach. Easy to arrange a tuktuk to the airport.

Felt so much at home, no complaints whatsoever.