I recently stayed at The Kingsbury for two nights and it was a wonderful experience. The staff were friendly and welcoming, showing us to our room with our luggage in tow. The bed was incredibly comfortable, ensuring a great night's sleep. The breakfast spread was impressive, offering a wide range of delicious food options. The pool was clean and inviting, perfect for relaxing and soaking up the sun. I also appreciated the hotel's assistance in arranging train tickets for us. The Kingsbury exceeded my expectations and I would highly recommend it.

Strongly recommend this hotel.

The hotel is located in the heart of the city, making it very convenient for exploring. We enjoyed the proximity to the coast and the beautiful beaches of Sri Lanka. The cleanliness of the hotel was impeccable, with spacious and well-maintained rooms. The staff was friendly and helpful, especially the front office staff, Amila and Ajith, who were very interactive and accommodating. The hotel facilities, such as the swimming pool and sky bar, were top-notch. The breakfast provided was delicious and offered a wide variety of options to choose from.

Everything is what we need and want.

Fantastic location for shopping and exploring the city. Friendly and helpful staff. Clean and comfortable non-smoking rooms. Must-try seafood restaurant "Ocean" and rooftop lounge.

Felt like a true getaway, nothing to complain about.

The location of the hotel is great for exploring Colombo. The service around the pool is perfect and the staff are very friendly and helpful. The breakfast selection is massive and the rooms are nice and clean with comfortable beds. The staff in all areas of the hotel, from the front desk to the restaurant to the cleaning service, are extremely helpful and nice. The whole experience at the hotel was excellent.

Felt very at home, no complaints whatsoever.

kingsbury colombo exceeded our expectations. loved the vibrant atmosphere, friendly staff, and amazing room with a view of galle green and the ocean. the hotel even had a kiosk at the airport for convenient transportation.

Sea view blocked due to port construction.

During our Christmas stay, we were pleasantly surprised by the complimentary Christmas-themed welcome drinks and chocolates. The hotel's central location made it easy to explore the nearby attractions. the infinity pool and the gym provided a great way to relax and stay fit during our stay.

The check-in process was tedious and took longer than expected. we noticed some discrepancies on our final bill.

Luxurious decor, grand hotel

During our romantic escape, we were pleased with the amazing bed and the reasonable toiletries provided. The staff at the restaurant and kitchen were friendly and attentive to our needs. Additionally, the housekeeping staff paid attention to detail and provided excellent service. We also appreciated the hotel's location, which was conveniently located near the business district and close to Galle Face Beach and Dutch project.

The communication from the staff was not clear, and there were issues with loud music and a stinking washroom. We also encountered false reassurances and observed a lack of action on our complaints or feedback.

We requested to change our high tea voucher to a cash voucher and the staff were accommodating and efficient in handling our request. The concierge team, especially Prianthya, went above and beyond to assist us and even recommended a reliable tuk tuk driver. The breakfasts were delicious and the restaurant staff were friendly. The rooms, gym, and pool were all lovely.

Conveniently located with nearby hotels. Accommodating staff provided early check-in, late check-out, and free airport pick-up. Popular Sky Bar and diverse dining options. Good food variety.

Excellent attention to detail. Lovely staff and facilities. Beautiful breakfast and fun pool and club. Chinese restaurant and spacious room. Convenient location. Top-notch professional and kind staff.

Exceptional

I had an exceptional experience during my stay at a hotel in Colombo. The personalized attention from the staff was amazing, and the range of restaurants offered delicious food. The hotel had beautiful flowers everywhere, creating a lovely ambiance. The staff also went out of their way to help with any issues, including assisting with computer problems and providing a quick laundry service. The location was convenient, and overall, I had a wonderful stay. I highly recommend this hotel for its exceptional service and amenities. I would definitely recommend this hotel to others.

We stayed at the Kingsbury for two occasions and will be willing to stay there again. Good location away from the city center, with dining and shopping options nearby. Accessible public beach. Personalized welcome note on the TV. Plush interior and comfortable bed. All amenities in place. Sea-facing room with a wonderful view. Early check-in for my parents at no extra charge. Vast variety of breakfast options. Helpful travel desk. a wonderful experience!

Would definitely recommend this hotel.

I was in Colombo for a week-long business trip and the hotel's central location made it convenient for me to access all city facilities. The staff, especially Priyantha and Rohitha from Guest Relations, were extremely kind and helpful during check-in. The breakfast buffet had a wide variety of options, and the best part was the delicious hoppers made by Chef Jayasinghe. The shorteats at Churros Cafe were also exceptional, especially the Ribbon cake. Lastly, DJ Ishan at the Honey Club provided superb entertainment. Please keep him coming back!

Would recommend this hotel.

Excellent location for exploring the city, with great views of the Fort and Port City. Comfortable rooms with nice sea view. Friendly and attentive staff who strive to make your stay enjoyable. Good buffet and traditional Sri Lankan food in the small restaurant. a satisfying experience with good facilities and helpful concierge service.