As backpackers, we loved the amazing terrace, bar, and restaurant. The food was wonderful, and the staff were super friendly and helpful. The suite size was good, with 2 levels and nicely renovated bathrooms. We also enjoyed having 2 balconies.

Felt super comfortable, no complaints.

The view of the Matterhorn from my balcony was incredible, especially at 1am in the morning. The hotel's location up the hill allowed for a peaceful and quiet stay, while still being just minutes away from the city center, bars, and restaurants. The staff were very helpful and the buffet breakfast was delicious. a great experience.

Can honestly say there wasn't anything not to like.

The hotel's location was incredibly convenient, as it was close to the ski lifts and just a short walk from the Sunnegga ski train. Additionally, the hotel was within walking distance of the fast Sunnegga funicular train, which allowed quick access to the top of the mountain. The breakfast at the hotel was delicious, with a wide variety of local specialties. The staff was friendly and helpful, providing great recommendations for restaurants and activities.

Nothing not too like.

The breakfast was amazing and the staff were very helpful and efficient. The tunnel access was a unique feature that we really enjoyed. The restaurant had a great view of the surrounding mountains. we had a fantastic stay during our city trip.

The hotel was not in a prime location and the view could have been enjoyed from other hotels in the city. The beds were twin beds and not very comfortable.

The traditional decor and spacious rooms with comfortable amenities made for a cozy stay. The bathrooms were especially nice, with excellent showers and modern fixtures. The standout feature was the breathtaking view of the Matterhorn from the room's large balcony. The hotel's breakfast selection was fantastic, with a wide variety of options to choose from. The outdoor bar and patio area offered incredible views as well. The staff were extremely friendly and accommodating. I would definitely stay here again and highly recommend it to others.

Would be happy to recommend this hotel.

The value for money at this hotel was excellent, with spacious rooms and a beautiful traditional decor. The location was convenient and the staff were incredibly friendly and helpful throughout our stay.

Food for breakfast could have been improved with a wider variety of options.

The location was perfect, especially for those who enjoy skiing. It was just a minute's walk away from the lift, so we could easily hit the slopes. The breakfast provided was excellent, offering a wide variety of options to choose from. We were pleasantly surprised by the beautiful view of the mountains from the restaurant. It was a stunning sight to enjoy while having our meals.

The rooms were a bit outdated and could use some modernization. However, they still had a certain charm to them.

I recently stayed at a hotel in Zermatt for a few days and had an amazing experience. The view of the Matterhorn from my room was absolutely incredible. The staff were friendly and accommodating, and the food was delicious. The spacious room and idyllic balcony made my stay even more enjoyable. The hotel was conveniently located near the train station and funiculars, making it easy to explore the area. The added bonus of a nearby hotel with a pool for my son was a great feature. it was one of the best hotel experiences of my life.

Couldn't recommend this hotel more.

The view from the hotel was absolutely breathtaking, with a stunning view of the mountains. The rooms were spacious and comfortable, providing a relaxing space to unwind after a day of skiing. The hotel was also conveniently located, with easy access to ski lifts, restaurants, and other amenities.

While the staff was friendly and helpful, there were a few shortcomings in their service. There were some issues with handling reservations and special requests, which could have been handled more professionally.

I had an amazing stay at this hotel. The room was spotless, and the view from the balcony was breathtaking, offering a direct view of the iconic Matterhorn. The hotel facilities were top-notch, and the location was unbeatable, with easy access to the Zermatt-Sunnega funicular station and the Sunnega Express. The staff went above and beyond, providing excellent service and making sure I had a memorable experience. The breakfast spread was delicious, with a wide variety of options to choose from.

Nothing that I didn't like.

Excellent location, friendly staff, beautiful hotel, lovely breakfast with a view, efficient housekeeping, nice pick up/drop off service.

Hard to think of anything.

A beautiful property, welcoming staff, high standard food, great location.

Nothing to dislike.

The location is perfect, just a minute's walk from the fast Sunnega funicular train up to the top of the mountain with amazing Matterhorn views. The hotel facilities were clean and well-maintained. The breakfast provided a wonderful selection and the staff were friendly and helpful.

Nothing to mention.

The hotel's location, very close to the mountain, allowed for easy access to skiing. The hotel is perfectly situated in the town center with easy access to all facilities. The breakfast at the hotel was excellent. The staff was friendly and helpful.

None.

Excellent location with breathtaking Matterhorn view. Outstanding dining experience. Beautiful decor in public areas. Helpful and friendly staff. Will definitely return.