The hotel is conveniently located in close proximity to the center of the city, making it easy to explore and enjoy all that the city has to offer. Additionally, it is situated on the lake, providing a beautiful view for guests to enjoy during their stay. The hotel is also within walking distance from the train station, making it convenient for those arriving by train to easily reach the hotel.

One negative aspect mentioned in the reviews is that the breakfast can be quite limited in terms of options, particularly lacking in items such as bread tongs, cheese, and ham.

Lovely hotel in a convenient location. We were pleasantly surprised by the cleanliness and comfort of our room. The highlight of our stay was the delicious breakfast buffet with a wide range of options. The friendly staff went above and beyond to ensure our satisfaction. I highly recommend this hotel for a pleasant stay.

The value for money at this hotel was fantastic, with clean and comfortable rooms that had everything I needed. The location was perfect, just a short walk to the lake, and the staff were incredibly friendly and helpful throughout my stay.

The morning meal could be improved with a wider variety of fresh bread options.

Good breakfast, friendly staff, comfy beds, own parking, short walk to main street.

Not one thing.

Clean rooms, friendly staff, fast check-in. Good breakfast on terrace. Nice location, walking distance to center, train, and lake with Ticino ticket. Receptionist Franchy was helpful despite heavy workload.

I recently had a delightful stay at a hotel in Lugano. the value for money was exceptional as the prices were reasonable for a well-appointed room. The attention to detail was evident, with clean and comfortable rooms, including an extra bed and a balcony with a scenic view of Lugano. The location was also perfect, just a short walk from the famous Lugano promenade. The staff provided excellent service, going above and beyond to make my stay enjoyable. Additionally, the breakfast included in the rate was a great way to start the day.

All was perfect during my stay at this hotel.

The location of the hotel was convenient as it was close to the shopping area and the train station. the room was spacious and clean, and the staff was friendly and helpful when we checked in.

The bread seemed stale and croissants were served in small quantities. the room was highly priced for a 3-star hotel, which is not acceptable.