Stayed at Hotel Des Alpes for a couple of nights and it was fantastic! The staff was warm and attentive, helping me move my luggage from one room to another while I was out sightseeing. Both the city view and lake view rooms were cozy and clean, but the view from the lake view room was simply breathtaking. Breakfast overlooking the wooden bridge and tower was a highlight, and the central location made exploring the Old Town a breeze. Excellent service and a great recommendation for a nearby restaurant.

Recommend this hotel.

Amazing location right in the heart of the city, close to the train station and with breathtaking views of the river and the iconic Chapel Bridge. Friendly and helpful staff who went above and beyond to make our stay enjoyable. Clean and well-maintained rooms, some with balconies, offering a comfortable and relaxing space. The restaurant served delicious meals with a wide selection of local wines, and the breakfast buffet offered a variety of options to start the day.

No complaints, everything was great!

I had a fantastic stay at this hotel! The location was perfect, just a short walk from the train station, and it was within walking distance of all the main attractions. The view from my room was exceptional, overlooking the famous bridge and Swiss mountains. The staff were friendly and helpful, making my stay even more enjoyable.

Couldn't stay longer.

Perfect location, friendly staff, delicious breakfast buffet, picturesque neighborhood, helpful travel adviser.

None.

We had a fantastic stay at the hotel with a stunning view of the lake/river and the iconic chapel bridge. The location was perfect, just steps away from the train station and close to the charming Old Town. The cleanliness of the hotel was impeccable and the facilities were top-notch. The staff were friendly, helpful, and provided excellent service. The breakfast on the hotel balcony was a treat, with a variety of delicious options to choose from.

Couldn't fault.

We loved the perfect location of the hotel, with easy walking access to the train station and boat rides around the lake. The view from our room, overlooking the Chapel Bridge, was absolutely beautiful. The buffet breakfast offered a perfect selection of delicious food and specialty coffees. The staff was friendly and helpful, and the hotel had a charming and clean atmosphere. The comfortable mattress and two duvet comforters on the bed were a great touch, ensuring a good night's sleep.

Felt totally relaxed, no reason to complain.

I had an amazing stay at a hotel with a great location. My room was spacious and had a beautiful balcony with a stunning view. The hotel was conveniently located near the train station and shopping areas, making it very convenient for exploring the city. I also enjoyed a delicious breakfast while overlooking the wooden bridge and tower. I had a wonderful experience and would definitely recommend this hotel.

This hotel is in a great location with stunning views of the river and bridge. The hotel is within walking distance to the main shopping and eating areas, as well as the train station. it is very close to the tour boat harbor, which is convenient for those wanting to visit Mt. Pilatus. The rooms are spacious and comfortable, with separate twin comforters on the king bed. The staff is friendly and helpful, providing detailed information and assistance.

The hotel does not have air conditioning, which can make the rooms uncomfortable during warmer weather.

I had a room on the top floor with a generous amount of space and a nice bathroom. The view of the river from my room was breathtaking. The reception staff were friendly and accommodating. The hotel's location was perfect for exploring the city.

We had a fantastic stay at Hotel Des Alpes. The location was perfect, within walking distance of everything in beautiful Lucerne. The balcony view of the bridge and Pilatus mountain was breathtaking. The staff were friendly and helpful, and the room was equipped with a coffee maker and kettle. We also enjoyed the free day passes for all transportation. Highly recommend!

Do recommend this hotel.

The location of the hotel was absolutely perfect for my business trip. It was conveniently situated in the heart of the city, close to both the train and bus stations, making it very easy to navigate around. Additionally, the hotel was right on the river, offering stunning views that I could enjoy from my room. The fact that there were balconies available for some rooms was definitely a bonus, allowing guests to fully indulge in the beauty of the surroundings.

One downside of my stay was the lack of air conditioning in the room. As it was during the summer months, the room would get quite hot, especially when the windows had to be kept closed for privacy and noise reduction.

The value for my money at Hotel Des Alpes exceeded my expectations. The room was cozy, with a comfortable king size bed, spotless linens, and a breathtaking view. The location was perfect, being close to the train station, lake cruises, shopping, and the charming Old Town. The staff were incredibly friendly and made me feel welcome throughout my stay.

Menu for breakfast could have had more variety.

I had a wonderful stay at a hotel in a perfect location. It was just a short walk from the main train station and bus stops, making it very convenient for transportation. The hotel also had a stunning view of the Chapel bridge, especially from the lakeview rooms. The staff were extremely helpful and polite, making my experience even better. I would highly recommend this hotel for its location and excellent service.

Nothing at all.

Well-organized room with writing desk, comfortable single bed, storage space, and ensuite bathroom. Very clean with welcoming decor. Superb location near river and Kapellbrucke, short walk to railway station and ferry jetties. Helpful check-in staff provided tourist advice and Swiss power plug. Excellent breakfast buffet in restaurant beside river.

Great location, stunning view of Chapel Bridge, friendly staff, delicious breakfast, comfortable room.

Nothing everything was great.