GREAT location , friendly and helpful staff, comfortable and clean room, balcony, perfect Wi-Fi. Would visit again.

The location was perfect, just a short walk to the train station and funicular. The staff were incredibly friendly and helpful, offering free parking and transportation tickets. The room was nice and had fresh towels and a good shower. The receptionist didn't speak English or German but still went out of their way to assist us. Our one-night stay was super awesome!

We stayed at Hotel Besso for just one night during an emergency situation, looking for an affordable place to sleep. The location of the hotel was perfect, not far from the lake and close to Lugano train station. The staff was incredibly friendly and helpful, despite some language barriers. The hotel itself was well-constructed and clean, making us feel at home. Additionally, the convenience of bus stops right outside the hotel made it easy for us to explore the city and even take a day trip to Milan.

We highly recommend this hotel.

This hotel is perfectly located, just a short walk from the train station, making it easy to explore the town. The room was clean and comfortable, with a great view of the mountains. The staff was friendly and helpful, providing us with free parking and tickets for public transportation. The hotel also offered a discount booklet for various activities in the area.

The bathroom could use some improvements, as the tap was old and worn.

The hotel is conveniently located near the train station, making it easy to explore the city and its surroundings. I enjoyed the beautiful views of the city and mountains from my room. The staff, especially Roberto at the reception, were extremely helpful and accommodating.

Nothing that I didn't like.

Buffet breakfast: Starting the day with a delicious buffet breakfast was like embarking on a culinary adventure, with an array of mouthwatering options that could rival the offerings at the Eiffel Tower.

Early morning disturbances.

We stayed at Hotel Besso for a night during an emergency and it was perfect for our needs. The room was a nice size and had much-needed air conditioning, which was a relief in the hot weather. The beds and pillows were incredibly comfortable, ensuring a good night's sleep. In addition, the hotel's proximity to Lugano's main train station, a 5-7 minutes' walk away, made it extremely convenient. To top it off, there was a delicious Thai restaurant right next to the hotel, providing us with tasty take-out options.

Would recommend this hotel.

We had a late arrival but the check-in at Besso Lugano Center was friendly and fast. Parking was available and the small breakfast option was just what we needed. The location is also convenient, being only a short walk from the city center. I would recommend this hotel for its friendly service and convenient amenities.

Perfect location, close to train station and downtown. Many restaurants in the surrounding area. Very clean hotel with friendly staff. Great value for money. Free Ticino Pass for unlimited local transport and discounts. Convenient bus station right outside. Reasonable price for continental breakfast. Comfortable bed and helpful staff.

Didn't dislike anything about the property.

Conveniently located near the train station, I enjoyed my recent stay at the hotel. The room had a spacious balcony with a view of the lake, which was a nice bonus. The staff were friendly and accommodating, and the rooms were clean and tidy. The breakfast, although simple, was sufficient to start the day.

The value for money at Besso Lugano Center was excellent! The room was clean and spacious, and the location was perfect, just a few minutes' walk from the train station. The staff were friendly and helpful, even accommodating our request to refrigerate medicines and providing a water cooker.

Breakfast offerings could be improved with more variety.

besso lugano center surpassed my expectations during my recent business stay. the helpful staff went above and beyond, providing great service and answering all my questions. the location was perfect, just steps away from the train station and within walking distance to downtown. the room was clean and comfortable, ensuring a pleasant stay.

noise from the main road

Great location, close to the main train station and within walking distance to the city center. Helpful reception staff, despite some language barriers they were always willing to assist.- The room had all the necessary facilities for a comfortable stay, making our Easter getaway enjoyable.

Noise from the road outside was quite noticeable, affecting our sleep quality at times. Poor sound insulation between rooms, allowing us to hear conversations from neighboring rooms.

We had a wonderful stay at Besso Lugano Center. The location was fantastic, just a few minutes' walk from the train station and close to supermarkets and a pharmacy. The staff were friendly and helpful, even going the extra mile to refrigerate some medicines for our family member and provide us with a water cooker. The AC worked well, and the room was clean with a comfortable bed. The Ticino passes were a great bonus, allowing us to easily explore the region. it was excellent value for money.

Absolutely no dislikes to mention. 😊

During my recent stay, I had the pleasure of experiencing the great location of Besso Lugano Center. Being just a short walk from the train station made it incredibly convenient for exploring the city.

Although there were a few drawbacks mentioned in the reviews, such as the lack of a shower curtain or noise from the road outside, I didn't personally experience these issues.