Excellent service with surprises like champagne and complementary desserts. Extensive menu for breakfast. Friendly staff. Gorgeous river-side view. Impeccable room service. Spacious rooms. Exceptional service.

The staff at this hotel was superb; cordial, helpful, and always ready to assist. Our room was spacious, spotless, and had a beautiful view of the river. The food in the bar was absolutely delicious, both the breakfast buffet and the ordered items. Despite a few minor inconveniences, we had a positive and enjoyable experience. I highly recommend this hotel.

The room we stayed in was very spacious and comfortable. The bed was especially nice and cozy. The hotel's location was perfect, as it was within walking distance to all the major attractions and public transportation.

One of the downsides was the lack of proper lighting in the bathroom. It was a bit dim and made it difficult to see clearly.

I had an incredible stay with amazing surprises and excellent service. The location was great, with downtown, coffee shops, and restaurants within walking distance. The breakfast was delicious, with a wide variety of options and hot dishes made to order.

Cannot find any fault.

The location of the hotel is ideal, situated right in the centre and close to the airport. We were fortunate to be in a Junior suite that offered stunning views of the lake. The room was spacious and comfortable, with a well-maintained bathroom. The service provided by the staff was exceptional, with the front desk, concierge, and restaurant staff going above and beyond to ensure a pleasant stay. The breakfast offered a variety of options and the view from the restaurant added to the overall experience.

There were some instances where the staff provided incorrect information about certain services, leading to inconvenience and disappointment.

Excellent service with attentive staff who take care of all guests' needs and requests. Beautiful view from the room, creating a peaceful atmosphere during the stay. Enjoyed a delicious and extensive breakfast with various specialties and the option to order à la carte.

Restaurant service , with delays in serving wine and side dishes during meals. The price did not match the overall experience, leading to a lack of value for money.

Convenient location. Great Japanese restaurant. Enjoyable breakfast, but limited options for longer stays. Exceptional concierge service.

Friendly staff, great location, clean room, comfortable bed, nice bathroom, good breakfast, free wi-fi, excellent Japanese restaurant

Nothing not to like.

I had an amazing stay at this hotel. The location by the river that leads to Lake Geneva was absolutely stunning. The hotel facilities were top-notch, especially the spacious and elegant rooms. The staff went above and beyond to ensure that I had a delightful experience. The cleanliness of the hotel was impeccable. this hotel provided the best service I have ever experienced.

Nothing, everything was great.

For the price, the value at this hotel was excellent. The room was beautiful and the beds were comfortable. The location was perfect, and the staff treated me like royalty throughout my stay.

The breakfast selection could have been improved with more variety.

Stayed at a 'superior' suite, but felt like I was in a rooftop prison. Broken AC, defective pipes, and an hour-long wait for a blanket. Definitely worth the high price per night!

Who needs a comfortable room with a view when you can have outdated decor, faulty appliances, and terrible service? Just what I was looking for!

The staff were exceptional, well-trained, and highly professional. Impeccably appointed hotel with spacious rooms. Excellent room service and turn-down service. Outstanding service overall.

Absolutely nothing.

The hotel staff were incredibly helpful and professional, ensuring a delightful stay. The spacious room and impeccable amenities were impressive. Room service and turn down service were exceptional. The Japanese restaurant and gym were excellent. The hotel was well-appointed and the breakfast and cappuccino were great.

The location was a bit off the beaten path and required a walk to get to anything. The Peruvian restaurant in the lobby was overpriced and not worth the money.

The staff were exceptional, professional and well-trained. Impeccably appointed hotel with spacious rooms. Second-to-none room service turn down service. Perfect location, beautiful views, and delicious dining options.

No complaints.

They went above and beyond to anticipate my needs, providing chargers, dental kits, and even multiple sizes of robes. From the moment I checked in to the moment I left, the staff made me feel like a valued guest, offering champagne and a refreshing bottle of water. The quality of the hotel exceeded my expectations, with a comfortable bed and a peaceful atmosphere. I also appreciated the special touches, such as the gift for my kids and the delicious Swiss chocolate in the room. The breakfast experience was outstanding, offering a variety of fresh and international dishes, including a chef preparing fruit salad creations. The location was perfect for exploring Geneva on foot, without any noise disturbances. I highly recommend the Mandarin Oriental for its exceptional service, attention to detail, and wonderful experiences.