The staff at this lakeside hideaway were beyond amazing. From check-in to check-out, they were courteous, professional, and efficient. The mini bar in the room was not only complimentary but restocked daily. The library space was cozy and inviting, perfect for relaxing with a book. The lakeside area was well-maintained and provided a beautiful view. The nearby bistro had a fun family vibe. The housekeeping and restaurant staff were exceptional. the level of service was outstanding.

The size of the room, which was reasonable but not quite spacious enough to be called a "junior suite. " having to walk across the road for breakfast was an expensive inconvenience.

Large room in annex with lake view, kitchenette, and fridge. Cold continental buffet breakfast served in annex or terrace overlooking lake. Lovely roof garden, basement spa. Staff helpful. Convenient location near Luzerne train station.

Large room with fantastic lake view. Well-equipped kitchenette. Huge continental buffet breakfast. Pleasant and helpful staff. Lovely roof garden terrace.

Nothing for me.

During our recent stay at the Swiss-Chalet Merlischachen - Romantik Schloss-Hotel Am See, we were blown away by the stunning castle-style architecture and the breathtaking view of the lake. The hotel's location was also very convenient for us as we were traveling by car, and it only took us a few minutes to reach Lucerne. The staff at the hotel were incredibly friendly and always went above and beyond to assist us. The private beach area was a great addition, and we enjoyed spending time there. we had an amazing experience at the hotel.

The nearby church that rang its bell every hour at night. The lack of soundproofing made it difficult for us to get a good night's sleep as we were constantly being awakened.

I had a wonderful stay here. The hotel is situated right by the lake, offering breathtaking views of the water and surrounding nature. The staff were incredibly friendly and helpful, making me feel welcomed from the moment I arrived. They even provided me with a complimentary welcome drink, which was a lovely touch. The room was spacious and well-equipped, with a mini-bar, sitting area, and a terrace where I could relax and take in the beautiful scenery. The hotel also offers a range of amenities such as laundry services and an airport shuttle, making my stay even more convenient. the location, service, and room amenities made my stay here truly luxurious and enjoyable.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

The lake view from the hotel was breathtaking, and the rooms were well maintained. The breakfast buffet offered many options, including fresh fruits and local products. The location was convenient, just a short walk from the train station and a short drive to the city. We also enjoyed the private garden with sun loungers and umbrellas, which made for a relaxing day by the lake.

Our New Year's experience was dampened by a few things. The parking was expensive, and there were no other options nearby.

The hotel is located in a stunning area with mountains and right at the lake, offering breathtaking views. The rooms and bathrooms were clean and comfortable. The staff was very friendly and helpful, going out of their way to assist guests. The breakfast was delicious and the hotel had a peaceful and quiet atmosphere. the hotel had facilities such as a swimming pool, sauna, and a private garden on the lake.

Some guests mentioned that the doors of the balcony were a bit difficult to open and close due to the wood.