From the moment we arrived, the staff were friendly and went above and beyond to ensure our comfort. The cleanliness of the hotel was impeccable, and the facilities were top-notch. The pool was stunning and provided a refreshing break from the heat. The breakfast spread was delicious and offered a variety of options. Additionally, the hotel's location was brilliant, with easy access to transportation and convenient parking facilities. We were thoroughly impressed with the exceptional quality of both the product and service at this hotel.

Nothing I didn't like to be fair.

The hotel is located in a serene area of Phuket, away from the hustle and bustle of the main beach. The resort is situated on a hill, offering stunning views of the ocean. However, some travelers mentioned that it is quite difficult to arrange transportation from the hotel, making it a bit inconvenient to explore the island. The rooms are spacious and well-appointed, with some even featuring balconies and jacuzzis. The staff provides friendly and professional service, ensuring a pleasant stay. Guests can enjoy a delicious meal at The Pool House, with reasonable prices and great food.

Some guests have mentioned that the hotel is located far from the main shopping area and the airport, which can result in longer travel times.

Amazing pool with beautiful sea views. Helpful and attentive staff.- Great food and restaurant options

The rooms were in a terrible state, in desperate need of an upgrade. The cleanliness of the rooms was subpar, with amenities not being replaced and towels in poor condition.

Friendly staff, large pool, great breakfast, happy hour at Regency Club, efficient buggy service. a pleasant stay at this hotel in Phuket with beautiful views from the rooms. Good dining options and convenient hire driver service available. Appreciated the complimentary items and well-equipped gym. Jacuzzi on the terrace was a nice addition.

We had an amazing stay at this hotel. The staff were extremely friendly and helpful, making our trip truly memorable. The rooms were clean and well maintained, with spectacular views. Our little girl had a wonderful time thanks to the hotel staff, who went above and beyond to ensure her enjoyment throughout our stay. The breakfast buffet was delicious, and we were impressed that the hotel also provided halal food options.

Nothing, it is perfect.

Excellent rooms, delicious food, entertaining staff, complimentary shuttle bus.

Could not be improved in any way.

We spent our New Year in this hotel and it was a great experience. The complementary champagne and fruit platter upon arrival were a nice touch. The hotel location was perfect for a quiet and peaceful getaway, with breathtaking views of the ocean. We enjoyed the infinity pool which was always clean and well-maintained.

The language barrier with the staff was a bit of an issue as they struggled to understand English, and the room was not as clean as we would have expected. The bed linen was old and stained and the bathroom could have used a deep clean.

Our stay at Hyatt Regency was truly remarkable. The location was fantastic, offering a peaceful retreat away from the bustling city. We were impressed with the size of our room, which provided ample space for relaxation. The breakfast spread was delicious, and we enjoyed starting our day with a variety of options. The pool was inviting and well-maintained, perfect for a refreshing swim. The lobby was spacious and had a friendly atmosphere, making us feel welcome from the moment we arrived. The highlight of our stay was encountering a staff member named BONUS, who went above and beyond to assist us with any inquiries and made us feel special. I highly recommend this hotel for a memorable and enjoyable stay.

As a solo traveler, I absolutely loved the stunning views from the cliff top suite. The infinity pool in the club lounge was a highlight, and the service provided by the staff was excellent. The hotel also made it easy for me to book a trip to Phi Phi Islands.

Felt spoiled, no reason to complain.

This hotel was a luxurious retreat from the hustle and bustle of the city. The infinity pool and sun terrace provided breathtaking views of the sea, while the spa and wellness center had exclusive amenities like a jacuzzi and sauna that fulfilled all my relaxation requirements. The friendly staff catered to my every need and the exceptional service made me feel like royalty.

The outdoor dining area did not meet my expectations as the food options were limited and not of the best value for money. I would recommend trying the dinner buffet instead.