The staff at the hotel fixed our clogged bathroom sink within an hour of our complaint. They were very professional and accommodating. The room was cozy and comfortable and the pool was a great way to cool off. Overall I recommend this hotel for a comfortable stay.

We had a lovely stay in this hotel, surrounded by greenery and a perfect place for quiet walks and jogging. Our room was clean and comfortable, offering a great serene environment with no noise. The staff was friendly and welcoming, and the restaurant served good food with excellent service. In addition to the pool and fitness facilities, we especially enjoyed the spacy lobby areas that offered enough room to work and relax outside our room.

Charging gadgets in the main lobby area was inconvenient.

Friendly staff, excellent room service, great location for relaxation and business. Well-equipped gym, clean swimming pool, and organized parking. Quiet and peaceful area for jogging and walking.

During my Xmas stay, I appreciated the welcoming gesture of the hotel offering complimentary tea and dates. the hotel was located near popular shopping areas and tourist attractions.

The room was not spacious enough to store my luggage and clothes comfortably. the shower layout was inadequate, causing water to splash out and not properly drain.

Quiet and relaxing location, clean and comfy room, helpful and welcoming staff, practical business center, well-equipped gym, plenty of parking slots.

Can't fault the property in any way.

best western plus dubai academic city was an exceptional stay. the staff went above and beyond to cater to our needs, making us feel valued and cared for. the spacious rooms, delicious breakfast spread, and excellent service level truly made our stay memorable. the staff, especially priya and ali, were outstanding in their friendliness and attentiveness. we will definitely be back!

Weak and fragile furniture.