The location of the hotel is great, being very close to the airport for convenience but also easily accessible to Dubai downtown. The staff were very welcoming and accommodating, especially the new waiter who provided outstanding service. The gym and swimming pool were fantastic, and there were many budget restaurants and a mini mart nearby.

The payment method could have been better organized.

grand mercure was a delightful surprise, exceeding my expectations. modern, clean, and friendly with helpful staff. the lobby coffee bar and front desk service were excellent. the room was small but sufficient. will definitely book more nights next time.

Ac didn't cool entire room.

Great location, comfy bed, nice furniture, helpful staff, clean, good shower.

Can't think of anything.

This hotel is great for those with layovers in the area. It's conveniently located near the airport and close to a metro station for exploring the city. The rooms are spacious with comfortable beds and all necessary amenities. Plus, breakfast is included in the rate, making it a great value.

No negatives to report - overall a great experience!

The staff were extremely friendly and helpful, always ready to assist with any need. The rooms were clean and comfortable. The location was convenient, being close to the airport.

Felt good, nothing too much trouble.

The hotel's location near the airport and metro station made it very convenient for us to explore Dubai. Our Junior Suite was spacious, clean, and comfortable, with great amenities. The breakfast had a fantastic variety of options and the hotel's free shuttle service to the airport was a big plus. we had a wonderful stay at Grand Mercure.

This hotel is conveniently located just across the street from the airport, making it a perfect choice for those with early flights. The check-in process is quick and the rooms are larger than expected, with comfortable beds. The included breakfast is a nice bonus, and the staff even offered a "breakfast to go" option for those with early departures. Guests can also enjoy amenities such as a pool and gym.

Some guests mentioned that the room design was not to their liking, with heavy wood and a sink in the room. there were complaints about the cleanliness, with one guest finding leftover food wrappers and fries in their room.

Clean, modern interior. Extremely friendly and helpful staff. Conveniently located near public transportation and airport. Fantastic breakfast options. Affordable room service.

We had an exceptional experience at this hotel. The spacious and luxurious rooms offered exclusive amenities and were beautifully appointed with comfortable beds and high-quality bedding. The hotel also features a spa and wellness centre, outdoor swimming pool and restaurant with a great buffet breakfast and outdoor dining area, which added a great deal to our stay.

I had a great stay at this hotel. The location is very convenient, especially for those who want to be close to the airport or take the metro. The room was comfortable and clean, with all the amenities that I needed. I was impressed with the service that the staff provided, especially from the concierge service at the reception desk.

I would definitely recommend this hotel to my family and friends.

We enjoyed our romantic escape, and we were glad to find complementary breakfast and shuttle services available for our transportation needs. The hotel was conveniently located near the airport, and we appreciated the friendly staff who were always ready to assist us. we loved the spacious and clean rooms that provided us with the comfort and privacy we sought.

We were disappointed to find a lack of vegetarian menu options. the shuttle service was only available once an hour, making it inconvenient for us to move around.

De kamer was ruim en schoon en gaf ons een echt vakantiegevoel. De faciliteiten van het hotel waren ook geweldig, vooral de openbare baden die schoon en semi-privé waren. Het ontbijt was heerlijk en het personeel was uiterst behulpzaam en vriendelijk. De locatie van het hotel was ook ideaal, dicht bij metrostations en bezienswaardigheden. We zouden zeker terugkomen!

Geen klachten.

We loved the convenience of this hotel's location. It was close to the airport and provided a free shuttle service, making our travel experience hassle-free. The hotel facilities were outstanding, with a fantastic pool and children's playground that kept us entertained. The breakfast was delicious, offering a wide variety of options to suit all tastes. The staff were incredibly friendly and helpful, providing us with extra blankets and accommodating our children's needs. The room itself was spacious and comfortable, with beautiful decor and a stunning view of the planes taking off. it was the perfect place for families like ours.

All was perfect.

Great location near the airport and metro station. The staff was very attentive and accommodating, especially Noe who checked me in early in the morning. The room was spacious and comfortable, with a bonus of a washing machine. The breakfast service was impeccable with a good variety of food available.

Slow check-in process and some rude staff at the front desk. The pool was often crowded, and there were drain flies in the room.

I stayed at Grand Mercure for 8 days and had a fabulous experience! The staff was friendly and helpful, especially at check-in. The hotel's location is very convenient, close to the airport and train station. The rooms are clean, spacious, and elegantly decorated. The breakfast buffet is superb and the amenities, like the swimming pool and gym, are fantastic. The hotel's sound isolation is remarkable, ensuring a peaceful stay. it's great value for money and highly recommendable!

Can't recommend highly enough this hotel.