The fireplace in our room was a delightful touch, making us feel like cozy marshmallows in a s'mores sandwich. Despite the compact size, it added a warm charm to our stay, creating a nostalgic ambiance straight out of a classic novel.

Blind needed cord replacement.

The continental breakfast had great variety, and the cooked breakfast looked appetizing. The room was spacious and clean, with comfortable beds. The location felt safe and convenient for exploring Canterbury. Check-in was seamless, despite minor room quirks and dated aspects. The tranquil garden loft room was a delightful retreat, offering a peaceful and enjoyable stay.

This hotel offers excellent value for money with affordable prices. The staff are friendly and the service is top-notch. The rooms, especially those with the garden view, are well-equipped and comfortable. Furthermore, the location is convenient as it is close to the town centre.

No major issues, everything was satisfactory.

had a great stay, better than last time. close to city center, easy to find. room clean, coffee and tea provided, comfy beds. would definitely book again.

Bathroom a bit small.

The hotel is conveniently located near the town center, making it easy to explore the surrounding area. The room was clean and well-equipped with amenities such as coffee, tea, and chocolates. the check-in process was straightforward and the instructions provided were clear and easy to follow.

There were some issues with customer service. Some guests reported rude and unhelpful staff members.

At my go-to spot, I got top travel tips. Perfect fit with Free Wi-Fi, storage, TV, kettle. Love cycling and beach umbrellas. Strictly no pets or smoking. Ideal for my business trips. Always happy returning.

Great location, peaceful and quiet room, comfortable bed, friendly staff, delicious breakfast.

Couldn't stay longer.

Lovely property, pleasant room, easy check-in, precise instructions, quiet location, delicious breakfast.

Was all great.

Great location with lovely walks nearby and easy to find. the room was clean with comfortable beds and a tasty breakfast option. the staff were friendly and accommodating to my needs and always available to guide me. Plus, the hotel was surrounded by beautiful natural scenery.

During the check-in process, I found it confusing as there was nobody available to assist me, and I had to attend to other customers outside in the cold. the facilities were dated and needed maintenance.

The room was clean and comfortable, and the breakfast was freshly cooked and delicious. The location was great, with beautiful walks through Westgate gardens and Dane John nearby. I would recommend this hotel.

I had a wonderful stay at Black Horse in Canterbury. The location was perfect, just a short walk to the city center and all the attractions. The room I stayed in was nice and comfortable, with all the amenities I needed. The staff were friendly and accommodating, making sure I had everything I needed for a pleasant stay. The breakfast served was delicious and served quickly. Despite a few minor issues like a stiff door and a few marks around the room, overall I highly recommend this hotel.