The staff were excellent, answering questions and working well under pressure. They are very good at their job and polite. The hotel's location is fantastic, with a secure car park. Although it is large, it is quiet and peaceful. The staff were friendly and helpful, accommodating special requests. The room was spacious and the blackout curtains were a useful touch. The breakfast was good.

No complaints, felt free to seek any assistance.

The room was nice, with comfy beds and friendly staff. The facilities in the room were brilliant.

Felt happy, no complaints whatsoever.

I recently stayed at this luxurious hotel and had a wonderful experience! The location of this place is absolutely perfect, right in the heart of all the nightlife. It was so convenient for me, especially since I was attending a hockey world cup qualifying tournament nearby. The staff here are top-notch, always going above and beyond to ensure that my stay was comfortable and enjoyable. The service provided, from the room service to the 24-hour reception, was impeccable. The room itself was modern and well-maintained, with all the amenities I needed for a comfortable stay. The bed was incredibly comfy, making it a great place to relax and unwind after a long day. The friendly and helpful staff even accommodated my gluten intolerance by explaining the menu options available to me.

I had such a great time at this hotel that I would highly recommend it to both friends and family. It truly deserves a 5-star rating!

Great location, close to bars and restaurants, with easy access to the city. The rooms were clean and tidy, and the breakfast offered a good variety of options.

Some aspects of the rooms were in need of refurbishment, such as cracked wash basins and tiled floors. The air conditioning was noisy and outdated, and the hotel charged for wifi.

We had a fantastic stay at the hotel. The location was excellent, right in the heart of everything. It was convenient to access the train station for excursions and close to restaurants. The hotel facilities were top-notch, with a steam room, sauna, and jacuzzi that we loved. The room was clean and comfortable, and the air conditioning was a plus. The staff was lovely and very helpful. They even surprised us with a special birthday treat, which made our stay even more memorable.

Couldn't stay longer.

I had an amazing stay at this hotel. The location was perfect, right in the heart of the city with shops and amenities just a stone's throw away. The staff were incredibly friendly and went above and beyond to ensure my comfort. The room was exactly as advertised and the bed was so comfortable that I struggled to leave it in the morning. I also enjoyed the use of the swimming pool, which was lovely and warm. this place exceeded my expectations and provided me with a luxurious and comfortable experience.

I would highly recommend this hotel to my family and friends. The staff were friendly, the location was great, and the facilities were top-notch.

Great location near amazing restaurants and cocktail bars, ideal for friends going out at night. The staff, particularly Cherry-ann, were pleasant and went out of their way to make our stay memorable. The room and breakfast were excellent.

Felt like family, no reason to complain.

The hotel is conveniently located within walking distance of Cardiff Bay, making it easy to explore the vibrant waterfront area. There are also plenty of bars and restaurants nearby, offering a wide range of dining options. Additionally, the hotel is situated in the heart of the city center, making it convenient for shopping and sightseeing. The location is also ideal for travelers arriving by train, as it is near the Cardiff Central train station.

The rooms are in need of refurbishment, with outdated fittings and lighting that detract from the overall experience.

Convenient location, spacious rooms, friendly staff. Recently renovated restaurant and bar are highly recommended.

The location of the Cardiff Marriott Hotel was excellent, making it convenient to explore the city. Our room was clean and comfortable, providing a relaxing stay. The hotel reception was welcoming and the staff were friendly. Additionally, the restaurant and breakfast options were great.

Despite some minor issues, overall I would recommend this hotel.

Great location, just a short walk from the central station and close to the city center. The check-in staff were nice and helpful. The rooms were comfortable and good value for money.

Also, there was no mention of a pool or gym facility. The complimentary wifi that was promised after signing up to the loyalty scheme was not provided.

The staff at Marriott were incredibly friendly and helpful throughout my stay. They went above and beyond to ensure I had a comfortable and enjoyable experience. The spacious room was clean and well-maintained, providing a comfortable place to relax. The breakfast buffet offered a good variety of options to satisfy my morning cravings. The hotel's central location made it easy to explore the city and visit nearby attractions. I had a great experience at Marriott and would recommend it to others.

Extremely welcoming staff, great customer service, refund for cancelled event and renovations, quiet room on 7th floor, spacious bathroom, central location.

Can honestly say there wasn't anything not to like.

We had an incredible time at this venue, located right in the heart of a bustling area. The hotel staff showed superb service, providing quality room amenities and prompt service for our requests. The dining restaurant had a wide variety of menu options, providing us with fantastic breakfast and special diet menus that met our preferences. Additionally, we thoroughly enjoyed visiting the leisure spa & wellness centre, which had amazing facilities like the sauna, turkish bath, and the swimming pool where we spent our evenings relaxing.

Highly recommend this hotel to anyone looking for a luxurious and comfortable stay in this amazing venue and its ideal location, where everything is within easy walking distance and the staff ensured to deliver the best service.

During my recent stay at the Cardiff Marriott Hotel, I had a comfortable and enjoyable experience. The location of the hotel was perfect for exploring the city, with many attractions within walking distance. The staff were friendly and accommodating, making me feel welcome throughout my stay. The room itself was quiet and provided a peaceful environment for me to relax after a long day of sightseeing. I especially appreciated the delicious breakfast that was served each morning, providing a variety of options to start my day off right. I would highly recommend the Cardiff Marriott Hotel for both a city break or business trip.