I had a fantastic stay at this hotel! The location is absolutely amazing - just a minute away from the main shops in the city center. It's so convenient, especially if you love shopping and visiting the cathedral. Plus, it's still within walking distance to the river. The staff here are incredibly friendly and helpful, especially the reception team. They even helped my husband out of the bath since he has no strength in his arms. The room was very clean, comfortable, and had all the amenities we needed. The bar and restaurant were great, and the breakfast buffet had a lot of delicious options. I also enjoyed the leisure facilities, especially the swimming pool and spa. this place exceeded my expectations and I would highly recommend it to friends and family.

I can't think of any negative aspects about this place. It's a fabulous hotel that provides enhanced comfort and quality services.

I had a wonderful stay at this luxurious hotel. Its location right in the centre of Chester was perfect for exploring the city. The staff here provided exceptional customer service, especially Thomas at the reception desk. They were all friendly and tried their best to improve my stay. The room was spacious and comfortable, with all the necessary amenities such as an ironing facility, air conditioning, and a mini-bar.

I highly recommend this place to anyone looking for a luxurious and comfortable stay.

Quiet, clean rooms. Excellent location, short walk to city center. Reception staff made us feel special as a wedding party. Little touches like a congratulations card and fudge. Bar staff gave complimentary Prosecco. Polite and professional staff. Beautiful hotel, a credit to the chain. Comfortable beds with lovely, clean bedding. Fresh cold water always available. Amazing breakfast with lots of choice. Can't wait to book another visit.

Great location for exploring the city and shopping. Friendly and efficient staff. Good breakfast with lots of choice. Parking available in a multi-story car park. Lovely and comfortable rooms with bottled water provided. Water machines on each floor with melon and lemon water. Central location, only a 2-minute walk to the heart of the town. Onsite parking and close to the Zoo and Cheshire Oaks Designer Outlet. Lovely hotel bar.

Felt totally at home, no complaints.

We really enjoyed our stay at this lovely hotel. The facilities were great value for money. The staff were friendly and helpful. We would definitely recommend it and stay again.

Felt like relaxing at home, no complaints whatsoever.

The staff was friendly and attentive, providing excellent service. We enjoyed the convenience of the hotel's central location, making it easy to explore the town. The room was clean and comfortable, ensuring a cozy stay.

The hotel's appearance felt outdated and in need of renovations. The view from our room was less than desirable, with dirty windows and pigeon droppings.

Ideal location, excellent staff, perfect upgrade, delicious food, enjoyable spa and pool facilities, highly recommended

Nothing to complain about at all.

The value for money at Crowne Plaza was excellent, and the room was comfortable and stylish. The central location made it easy to explore the city, and the staff treated us with warmth and helpfulness.

The morning meal could have been improved by offering more variety in the breakfast options.

The hotel staff were very helpful and accommodating, giving us connecting rooms for our group of five. The location of the hotel was fantastic, right in the center of town but still quiet. Plus, the £10 parking fee for 24 hours was a good price for being in the heart of the city.

We couldn't park in the hotel car park and had difficulty finding a nearby parking spot.

We had a fantastic stay at Crowne Plaza Chester. The staff were professional, friendly, and always ready to help. Our room was spacious, comfortable, and had ample storage. The hotel decor was lovely, and the breakfast offered a good variety of high-quality options. The location was great, providing stunning views from the restaurant. The lava full body massage with facial, manicure, and pedicure was absolutely amazing and a great value. We made use of the pool area twice during our stay and enjoyed it thoroughly. We will definitely be back.

Would recommend this hotel.

Great location, beautiful decor, clean rooms, excellent staff, nice breakfast.

Nothing could have been better.

This hotel is a really great place to stay for a city break. It's right in the centre, so it's really easy to get to all the shops and restaurants. The service here is really good - my room was always really clean, and the staff were really helpful. They even gave me a welcome drink! I also really enjoyed using the spa facilities - the pool was really nice, and the sauna and jacuzzi were great too. I had a really good stay here.

I would definitely recommend this hotel to friends.

The hotel is conveniently located, with easy access to the town centre and attractions. It is within walking distance to the main sights and a short distance from the zoo. The rooms are spacious and well-equipped, with comfortable beds and good views. The staff are friendly and helpful, providing excellent service. Breakfast in the dining room is delicious and offers a variety of options.

The entrance to the hotel is a bit odd, leading to a small cold room before reaching reception.

The complementary wine and chocolates were a nice touch and added to the romantic atmosphere. The hotel’s location was perfect for exploring the city and enjoying a night out. The view from the room was breathtaking and definitely made the stay more enjoyable.

Our romantic escape was overshadowed by a few negative aspects. the room was not properly cleaned and had a musty smell.

Welcoming staff upgraded our room, gave chocolates and free drinks, very kind. Hotel furnished beautifully, comfy bed. Plenty of amenities nearby. Free parking and excellent breakfast.