The location was great and the staff were very professional and friendly. The room was a good size and the bed was too. Also very lovely warm/hot shower too. The hotel is perfect for families.

Felt very welcome, no complaints.

This hotel was a great value for the money. It is located right above a pub and close to all the attractions in the city centre, which made it very convenient. The room had a large bed and comfy beds, with a great shower. I appreciated that breakfast was included in my rate, even though the soggy scrambled eggs were not the best.

All was satisfactory.

Extremely friendly and helpful staff, great location, spacious and clean room, convenient temperature control, ideal for working.

Don't have any issues at all.

This hotel is located right in the midst of everything, making it extremely convenient for exploring the city. The rooms are spacious and spotlessly clean, with the added bonus of air conditioning to keep you comfortable. The huge walk-in showers are a nice touch and provide a refreshing start to the day. The staff are attentive and the basic amenities provided are exactly what you need for a short stay.

No issues, all was great.

I stayed at Heeton Concept Hotel for my honeymoon in Liverpool and was blown away by the amazing service. Cristina, one of the staff members, went above and beyond to make our stay special by upgrading our room and surprising us with a card and wine. The location of the hotel is ideal, situated near all the main attractions. The rooms were a perfect size and the comfort of the beds was exceptional. The friendly and helpful staff really made our experience memorable.

Would recommend this hotel.

Warm Welcome, Clean & Spacious Rooms, Great Location, Friendly Staff.

Nothing not to love.

I recently stayed at Heeton Concept Hotel - City Centre for 3 nights and I couldn't recommend it more. The location was perfect, with easy access to all the sights and attractions. The facilities were great, and the hotel was spotlessly clean. The staff were friendly and went out of their way to make my stay enjoyable. The buffet breakfast, complete with a waffle maker, was a delightful treat. Plus, they offer rooms for 3 adults, perfect for family vacations.

Couldn't recommend this hotel more.

Great size room, clean, friendly staff, excellent location near the Albert Dock, train station, bars. Would stay again.

Friendly staff that made us feel like family, always willing to help with anything.

We were warmly greeted by a lovely girl named Cristina, who made our honeymoon extra special by upgrading our room and surprising us with a card and wine. She provided exceptional service throughout our stay, always wearing a smile and asking if we needed anything. The hotel's central location was perfect for exploring the city's attractions, and the rooms were comfortable and clean. Despite a few minor issues, we thoroughly enjoyed our stay at Heeton Concept Hotel - City Centre and would recommend it to others.

The hotel is perfectly located next to the underground, with easy walking access to all tourist spots and everything you need during your stay in the city. The staff are really helpful in the restaurant, providing great service. The room is comfortable and clean, with plenty of space to relax after a long day of exploration.

The breakfast options were limited and subpar compared to other hotels in the same price range, with tasteless eggs and poorly cooked hash browns.

We stayed at Heeton Concept Hotel for our sightseeing trip to Liverpool. The central location was perfect for exploring the city's attractions, such as Royal Albert Dock and The Pier Head. The hotel is situated near James Street underground station, which made getting around very convenient. The staff were friendly and the twin room we stayed in had all the essentials we needed. It was a great value for the price and we enjoyed the variety of breakfast options available nearby.

Would definitely recommend this hotel.

Convenient location near popular attractions and a Japanese restaurant. Spacious rooms at a good price. Friendly and helpful staff. Close to a tube station for easy transportation. a comfortable and enjoyable stay.

Easter at the hotel was great as they offered chocolate eggs during check-in, and a nice Easter Sunday breakfast with complementary mimosas. Plus, the hotel's central location made it easy to visit popular attractions and shopping areas. the room was spacious and comfortable with great views of the city skyline.

The cleanliness of the room was not up to par, with stained bedding and missing toiletries. The issue was reported to staff, but their response was lackluster and there was no compensation offered.