The room was upgraded, excellent, nice surprise, amazing staff, memorable stay.

Nothing, all excellent.

Friendly staff, stylish and relaxed atmosphere, spacious rooms, excellent breakfast.

Can't fault the property in any way.

The Haymarket Hotel exceeded my expectations with its stunning decor and comfortable rooms. The location is perfect for exploring popular attractions like Trafalgar Square and the National Gallery. The staff were cheerful, helpful, and made me feel right at home. Special mention to Amin, who was an incredible concierge and a pleasure to interact with. The hotel's attention to detail and thoughtful touches, such as the handwritten welcome note and complimentary chocolates, made my stay memorable. The breakfast was delicious and the guest-only honesty bar in the library was a cozy and nice touch.

Felt immediately at home, no complaints whatsoever.

Great value for money, the room was spacious and well-maintained. The location was perfect, close to theaters and restaurants, yet tucked away on a quiet side street. The staff treated us like VIPs, always welcoming and friendly.

Breakfast choices could be improved by offering a variety of hand-operated coffee options, rather than using automated machines.

The staff - Anna and Markus made us feel very welcome. Up to the expected Firmdale Hotels standard - hugely welcoming & friendly, stylish but wholly relaxed. Very good general facilities. In a great area - close to everything yet calm.

Can honestly say there wasn't anything not to like.

The hotel was amazing! The rooms were spacious and beautifully decorated, with comfortable beds and clean bathrooms. The staff was friendly and helpful, especially the concierge who gave us a tour of the hotel and its amenities. The restaurant offered delicious meals at a great value and the location was perfect for exploring the nearby theaters.

There were a lot of stairs on the floor which was a bit inconvenient. Initially, the breakfast room staff's attentiveness was not up to par, but it improved throughout our stay.

We had an amazing stay at Haymarket Hotel, Firmdale Hotels. The room we stayed in, room 311 on the 3rd floor, was incredibly spacious and beautifully decorated. The queen size bed was so comfortable, we had a perfect night's sleep. Despite being located in a busy area, the room was very quiet and we didn't hear any road noise. The service from the staff was outstanding, from the friendly and professional concierge who gave us a tour of the hotel, to the waiter in the Brumus restaurant who provided excellent service during our pre-theatre dinner. The hotel's decor was stunning throughout and the swimming pool looked fantastic. We will definitely be recommending this hotel to our friends and hope to return again soon. we had a wonderful experience at Haymarket Hotel, Firmdale Hotels and we highly recommend it.

The value for money was excellent, and the room was spacious and well-appointed. The location of the hotel was unbeatable, with easy access to attractions like the National Portrait Gallery and theaters. The staff were incredibly helpful and went the extra mile to make our stay comfortable and enjoyable.

The breakfast could have been improved with more variety and options.

As youngsters, we loved the beautiful design and spacious rooms of Haymarket Hotel. The staff was incredibly friendly and accommodating, especially with our active 20-month-old son. The breakfast concept was great, offering a basic spread with the option to order additional items from the menu.

Felt cared for, no complaints at all.

We had a fantastic stay at this hotel. Cleanliness was impeccable, and the hotel facilities were top-notch. The location, nestled between Trafalgar Square and Piccadilly Circus, was ideal for exploring the city. The staff were incredibly friendly and helpful, making us feel welcomed throughout our stay. And the breakfast? Absolutely delicious, with a wide selection of mouthwatering options.

There was nothing we didn't like.

Friendly staff, helpful and unflappable. Upgraded to a junior suite. Birthday surprise with mini cake and decorations. Great location close to theaters, restaurants, and bars. Fantastic experience, already booked again.

Friendly doorman and receptionist. Upgraded room and beautiful decor. Enjoyed pool and post-dinner gin and tonic. Comfy bed, excellent breakfast. Staff attentive, great location near theatres. Will definitely return. 👍

The hotel staff are friendly and helpful, always ready to assist with any requests. The location of the hotel is perfect, right in the heart of the city with easy access to major attractions. The rooms are comfortable and the beds provide a peaceful night's sleep.

The prices at the restaurant were quite high, making it difficult to enjoy a meal without breaking the bank. The lighting in some areas of the hotel was a bit dim, making it hard to see properly.

The value for money at this hotel was excellent - we got a beautiful room with all the amenities we needed. The location was perfect, close to restaurants, bars, and even a theater. The staff treated us so well, always with a smile and were incredibly accommodating.

The morning meal could have been improved with a larger variety of hot dishes.

I recently stayed at a hotel in central London for a weekend getaway. From the moment we arrived at the hotel, we felt welcomed and valued. The staff, from the doorman to the receptionist, were friendly and helpful. We were pleasantly surprised with an upgrade to a gorgeous room, and the decor throughout the hotel was simply stunning. The highlight of our stay was enjoying the pool and then indulging in the heavenly gin and tonic and dips at the bar. The atmosphere was warm and inviting, unlike some other sterile hotels. Returning to our room, we found a lovely bottle of pillow and room mist, a thoughtful touch. The comfortable bed ensured a restful night's sleep, and the exceptional breakfast was the perfect way to start our day.