Good location, easy to find with ample parking. Comfortable room. Great breakfast. Attentive staff.

Not one thing.

had a great time at hermitage park! comfy beds, friendly staff, and yummy breakfast. convenient location for my business visit, plus they even catered to my vegan dietary needs. will definitely stay again!

The staff were lovely and very helpful during my stay. They made me feel welcome and attended to any queries I had. The room was clean and comfortable, with a nice selection of pillows to choose from. The location of the hotel was convenient, with easy access to nearby attractions and amenities. the buffet-style breakfast offered a good variety of options and the food was delicious.

One minor issue I encountered was that the curtains in my room didn't quite close properly. This let in some light in the mornings, which made it a bit difficult to sleep in.

This hotel offers excellent value for money, with reasonable prices and attention to detail. The location in the centre of Coalville is perfect, right on the square opposite the War Memorial. The staff are friendly and the basic amenities are all provided. The rooms have a beautiful view of the bowling green, with lovely views over the bowling greens through big picture windows. The breakfast includes freshly cooked eggs and is served with quality produce.

Everything was well-managed and satisfactory.

the staff went above and beyond, allowing me to check in early and spend more time with my loved ones. the room was spotless and comfortable, and the breakfast was delicious. can't wait to come back!

Limited hanging space for clothes.

The hotel was conveniently located close to restaurants in town and it was convenient to visit friends in the area. The room was clean and comfortable, with a nice view of the surroundings. The staff provided good service and the breakfast selection was satisfying. The hotel also had a casino and karaoke night, providing entertainment options for guests.

The decor in the hotel was a bit outdated and could use some updating.

We had such a wonderful experience staying at this hotel as young families. The staff went above and beyond to accommodate our needs, including arranging rooms on the same floor next to each other. They were incredibly welcoming and made us feel right at home. We were even allowed to check-in early and had a late check-out, making our travel arrangements much easier. The rooms were newly refurbished and very clean, with comfortable beds and excellent parking facilities. We also enjoyed the quiet surroundings overlooking a bowling green. we highly recommend this hotel for its friendly atmosphere and convenient amenities.

Felt right at home, no complaints.

Excellent receptionist, helpful chambermaid, lovely room, excellent parking, recommended, no steps.

For us it was ideal.

The location of the hotel is convenient, as it is very close to the pub and next to a shopping center. The staff were friendly and helpful, and the restaurant had a good selection, even though some of the prices seemed a bit high. The rooms were comfortable, and the towels provided were of good size.

The rooms could use some refurbishment, as there were issues with the showers, discolored sealant around the bath, and broken furniture.

The staff were really friendly and helpful, making our city trip experience much better. , the location was perfect for exploring the city centre, with many attractions and restaurants within walking distance. Plus, the room was cleaned daily, which was a nice touch.

the breakfast was quite a letdown, with limited options and the food seemed to have been left sitting for too long. we would not stay here again.

The bed was really comfy with nice, thick pillows and a duvet.

Felt really like home, no reason to complain.

We had a pleasant stay at a hotel in Coalville recently. The location was convenient for our family event nearby. The beds were very comfy, and the staff were friendly. We also appreciated the free parking and well-lit area. I would recommend this hotel.

This hotel offers great value for money, especially with the reasonable prices they charge. I was pleasantly surprised by the attention to detail in the basic amenities provided. The location, in the centre of a lovely area with a War Memorial square, is fantastic. The staff were friendly and the rooms were in good condition, with big windows that offered lovely views over the bowling greens.

One aspect that could be improved upon was the breakfast. While the quality of the produce was good, our poached eggs were served on plates that were a bit too small.