The mezzanine apartment was lovely, with a warm birthday note, chocolates, and complimentary drinks upon arrival. The big bath was amazing and the bed was comfortable. The staff were extremely friendly and helpful, making our stay pleasant.

One inconvenience was a smell coming from the drains in the upstairs mezzanine apartment, but the reception was quick to address the issue and even offered us a late check-out. Another concern was the difficult access to a room that required using a staff lift often used for transporting rubbish, which was not pleasant.

Perfect location, friendly staff, great amenities, comfortable bed, keyless entry system, beautiful and immaculate place.

No complaints.

had a romantic weekend in Edinburgh and Cheval exceeded our expectations. Gorgeous accommodation, perfect location, and the historical features added charm. Staff, particularly Alvaro, were wonderfully helpful. A perfect base to explore from.

loved my recent stay in edinburgh and cheval totally surpassed my expectations. the location was perfect, rooms were spacious and had all the amenities i needed. the staff was incredibly helpful. can't wait to visit again!

Noise from outside disturbed my sleep.

Lovely, helpful staff. Fantastic apartment. Great location. Beautiful building. Home comforts and quality.

Everything is what I need and want.

The hotel is conveniently located close to public transportation, including the tram station from the airport and the train station. The staff was helpful in navigating the disrupted parking situation caused by the Christmas market. The rooms were clean and spacious, equipped with kitchen facilities such as a coffee machine and washing machine.

The hotel did not offer breakfast facilities during the stay.

Impressed with staff - always warm and friendly. Beautiful building with great artwork and luxurious feel. Room had ample space, comfortable bed and the best shower experience. Awesome location, easily accessible to attractions and restaurants. Will definitely return.

Excellent location, helpful staff, quiet rooms, breakfast exceeded expectations, great choice of nearby restaurants.

Felt very happy, no complaints at all.

The Edinburgh Grand exceeded expectations with excellent facilities, spacious and lovely rooms, a well-equipped kitchen, and wonderful staff. A total gem even when faced with unexpected challenges.

Nothing to mention.

The location near the train station and trendy shopping. Well-maintained and recently renovated property. Friendly and helpful staff. Spacious and fully equipped one-bedroom apartments. Beautiful view of St Andrew's Square.

I loved staying at this hotel! The apartment was beautifully decorated and had everything I needed for a comfortable stay. The location was perfect, right next to the train station and within walking distance of all the major sights. Despite a small issue with the shower temperature, the staff was responsive and friendly. I highly recommend this hotel.

Great location and wonderful staff. Spacious rooms with amenities like a refrigerator and Nespresso machine. Easy walk to main attractions. Perfect alcove room for families. Apartments with private terrace for longer stays. Spotlessly clean and friendly staff.

Felt happy, no complaints.

Upon arrival at this hotel, we were greeted by friendly and attentive staff who escorted us to our room. The room exceeded our expectations with its luxurious amenities, including a private balcony overlooking a stunning view of the surrounding area. The well-appointed Bar/Lounge area was the perfect place to relax and unwind after a busy day exploring the city.

Our only complaint was a minor issue with the service at the hotel. While the staff was generally attentive, on one occasion we experienced a delay in receiving food from the main restaurant.

The staff were amazing and extremely helpful throughout our stay. Our room was equipped with high-end appliances, including a Bose sound system and Siemens appliances. we were offered complimentary facts that made our stay even more enjoyable. The location was perfect for easy access to shops, restaurants and nightlife.

The noise from nearby building works was disruptive at times, and our room was uncomfortably warm without any means to control the temperature. The early start of the tramline right by the hotel was also a downside for those who like to sleep in.