We had an amazing time at the hotel! The staff were lovely and made a fuss of my daughter. The breakfasts were delicious, especially the waffles. The location was great, close to the train station and easy walk to key points in the city. We also loved that there was a bus right outside to take us to the zoo. a fantastic experience!

We felt totally relaxed during our stay, no complaints at all.

The hotel is conveniently located close to the main train station, making it easy to explore the city. Additionally, it is just a short walk from the city centre and the waterfront, allowing for easy access to all the attractions. The staff were friendly and the room was comfortable and clean. The breakfast provided was excellent, offering a variety of options to start the day. a great value for money stay!

The bathroom was slightly small, but still functional.

As a solo traveler, I was impressed with the well-presented hotel. Easy access to Bristol city, spacious and clean room, and plentiful breakfast options.

Felt completely satisfied, no complaints about my stay.

Staff helpful. Great food. Good location. Easy walk to station, city centre, and shops.

We had a fantastic stay at this luxurious hotel. The staff at the reception were incredibly welcoming and provided us with valuable information about the various sites in the area. The location could not have been better, as it was conveniently close to shops, the harbor, and popular attractions such as St Mary Radcliffe Church. We were also impressed with the quality of the food, both for the evening meals and breakfast. The triple glazing on the windows ensured that we couldn't hear any noise from the passing traffic and contributed to the enhanced comfort of our room on the third floor. we were thoroughly impressed with the level of service, the luxurious amenities, and the quality of our stay at this hotel.

We highly recommend this hotel to families looking for a luxurious and comfortable stay.

The hotel was modern and clean, with a quiet atmosphere despite being centrally located. The buffet-style meals were delicious and well-presented. The room was spacious and the shower room was also clean and spacious. The staff were incredibly helpful and friendly, going out of their way to assist us. I would highly recommend this hotel for a comfortable and enjoyable stay.

The hotel was in a great central location, making it convenient to explore the city and attend New Year's Eve festivities. The room was clean and spacious, providing a comfortable stay. The staff were friendly and helpful, providing excellent service throughout our stay.

The bed was a bit hard, making it less comfortable to sleep on. the noise from the street outside was a bit disruptive, especially with the window being opened only slightly.

Enjoyed the short distance to Temple Meads Station and the vibrant riverside with its bars and restaurants. Quick and efficient resolution of any check-in delay. Clean, tidy Queen room with a nice view and cool air conditioning. Excellent service from Leonardo and Carla, who were attentive, quick, and had a great sense of humor.

Felt like VIPs, no complaints.

We loved staying here! The location is perfect - right in the heart of the city and close to the train station. The service was amazing - the staff at reception were very accommodating and helpful. Our room had everything we needed, from air conditioning to mini bar. The garden furniture was a nice touch, and we enjoyed sitting out on the terrace.

Highly recommended for everyone.

We had a fantastic stay at this luxury hotel! The location was perfect, with everything we needed right at our fingertips. It was just a short stroll from the main train station and within walking distance of all the attractions, pubs, and restaurants. The room was incredibly comfortable and quiet, and we even had a lovely view of the Temple Gardens. The hotel staff were friendly and welcoming, despite the challenges they faced. The service was top-notch, with room service, dry cleaning, and housekeeping available. Plus, the hotel had a variety of amenities, such as a gym, restaurant, and even a terrace where we could relax. We would definitely recommend this hotel to anyone looking for a luxurious and comfortable stay.

That the hairdryer in our room didn't work, but the hotel staff quickly replaced it within five minutes. we had a fantastic experience and would definitely stay here again.

Great central location and lovely restaurant staff. The breakfast was delicious with a variety of fresh items and the complimentary Wi-Fi was a nice touch.

Overpriced hotel that lacked space and cleanliness. The rooms felt cramped with a tiny bed and a loose seal around the window.

The hotel's perfect location, friendly and helpful personnel, smooth interactions, accommodating staff, breakfast variety with healthy options, pleasant restaurant with various dietary choices.

Hard to think of anything.

The staff were exceptional and provided great service. The room was modern and comfortable, with a nice view of the park. The breakfast exceeded expectations, with a wide selection and friendly catering staff. there was a secure luggage storage area and the check-in and check-out process was quick.

The bathroom felt a bit cramped and the toilet roll holder was loose on the wall.