Spacious, clean room with coffee/tea amenities. Comfy bed with soft pillows. Easy parking.

Comfy bed, informative information pack, helpful staff, charming manager, convenient location, ample parking.

Nothing, all great.

Located close to the town centre and in a lovely area, this hotel offers a convenient base for exploring the Channel Tunnel. The beamed restaurant adds a charming touch to the dining experience. The rooms are clean and comfortable, with tea and coffee making facilities, an ironing board, and a modern bathroom. The staff are friendly and helpful, ensuring a pleasant stay. The breakfast is well-presented with a wide range of options to choose from.

The lack of a small fridge in the rooms for storing cold drinks during hot summer months could be a downside for some guests.

The rooms were spacious, comfortable, and spotlessly clean. The beds were very comfortable and had a choice of soft or firm pillows. The bathrooms were a good size and also clean. The hotel had a large car park and was easy to find, just a short distance from junction 9 of the M20. The reception staff were welcoming and efficient, making the check-in process quick and easy. The bar was a pleasant area to relax in, and the breakfast had a good selection of hot and cold food options. Checking out was also a friendly and quick process. the hotel provided excellent facilities and amenities for our group of friends.

We felt very well taken care of, and there was no reason to complain.

The hotel is conveniently located close to the train station and channel ports, making it easily accessible for travelers. Guests can enjoy eating in the garden, providing a pleasant outdoor dining experience. The hotel offers a comfortable room with clean facilities, and the staff is friendly and helpful.

The restaurant was not available for dining, leaving guests unable to enjoy meals on-site.

This hotel offers great value for money, with reasonable prices for the rooms and amenities provided. The attention to detail is evident, with clean and comfortable rooms that have all the essentials, including good bathrooms and tea and coffee making facilities. The location on the outskirts of town is perfect for those using the Eurotunnel, providing easy access for travelers.

Service at this hotel was satisfactory.

We both had a good night's sleep and the breakfast was satisfactory. The room was modern and clean, with everything in working order. The hotel's location was ideal, with a mix of old and new elements that we loved. the staff were friendly and accommodating, ensuring a quiet and comfortable stay even during a wedding reception.

The receptionist on arrival was extremely unfriendly and put a damper on our experience from the start. The restaurant had a frustrating system where you had to order your food through an app, which was a major inconvenience for non-smartphone users.

The room I was given was clean, well-maintained, and had plenty of space to move around. I particularly appreciated the fresh smell and the comfortable climate control. Sleeping was peaceful and undisturbed with no outside or corridor noise. The breakfast offered a great variety of continental and cooked options and was well-presented. I had a lovely weekend break and would definitely consider returning. I'll recommend this hotel for a pleasant stay.

The receptionist who checked us in and out was incredibly friendly and professional. She made us feel welcome and valued as guests.

The hotel was conveniently located near the motorway and town centre, making it easy to get around. We enjoyed the free Wi-Fi which was available for 24 hours and the availability of free newspapers. The staff were helpful, particularly the front desk lady who was empathetic and nice to us as a couple on a romantic escape.

Although we had a generally good experience, some of the furniture in our room was old and chipped, which could use some refurbishment. It was also disappointing that housekeeping did not vacuum the floor room during our two-day stay.

Great location, friendly staff, clean and comfortable room, exactly as advertised. No complaints at all.

The hotel had a pleasant atmosphere and the night porter/receptionist was very helpful when we requested a bottle of water for our room in the early hours after completing an ultra marathon. The front of house staff were great, with excellent communication skills. The beds were comfortable and there was a good-sized TV in the room. We also appreciated the option of having adjoining rooms for our family. One of the highlights was the ample parking space available on-site. The hotel was nicely decorated and clean, and the staff were very helpful. we enjoyed our stay and would consider visiting again in the future.

Felt very secure, no complaints.

Great staff, spacious rooms, peaceful sleep, good parking.

Felt like home, no complaints whatsoever.

Convenient location near Eurotunnel. Spacious rooms for large families. Friendly and helpful staff. Good parking facilities.