Perfect location, friendly staff, comfortable room, convenient parking, great price-value relationship.

As foreign tourists, we really appreciated the hotel's friendly staff, convenient location near the tube station and concert venue, comfortable family room, and surprising quietness despite being near the lift and train tracks. The room was spacious enough for our tall 14-year-old daughter on the sofa bed.

Felt like part of the family, no complaints.

Reception staff were friendly and welcoming. Excellent location, close to Hammersmith Apollo and convenient for exploring London.- Delicious breakfast with gluten-free options available.

the perfect home-away-from-home in London! cancelled our other hotel to stay here. amazing hospitality, cozy room, and delicious breakfast. friendly and helpful staff. can't wait to go back!

No storage space, hard to keep room tidy.

Friendly staff provided crockery for our take-out delivery. Good breakfast variety that was quickly restocked. Convenient location for our activities. Comfortable room with all necessary amenities. Overall welcoming atmosphere.

Modern and clean rooms, friendly and helpful staff, good breakfast, ideal location.

Nothing, no complaints at all.

We loved the convenient location of the hotel, just a short walk from Hammersmith underground station with great connectivity to central London. The street leading to the hotel was lined with a variety of eating places offering different cuisines, perfect for our 3-5 day stay. The double room with a sofa bed was just the right size for the three of us, and the beds were comfortable. The room amenities were satisfactory and we had no major issues. The breakfast spread was decent, with a good selection of sausages, eggs, bacon, bread. The service at the hotel was excellent, with attentive and courteous staff. They even went out of their way to prepare vegetarian options for my wife without prior request. we had a very pleasant stay and highly recommend this hotel.

Felt right at home, no complaints whatsoever.

The bed was large, and the breakfast was acceptable. Staff members were accommodating and went beyond expectations, providing excellent service. The room had air conditioning, a kettle, and numerous electrical sockets for charging gadgets. The Traditional English Breakfast was delicious, and the employees were helpful and friendly.

The room was clean and comfortable with effective air conditioning. The location was convenient with lots of nearby restaurants and shops. The staff were helpful and accommodating. I would recommend Holiday Inn Express for a budget-friendly stay in London.

The hotel is in a great location, just a short walk from Hammersmith station and above a Wetherspoons pub. The rooms are well kept with comfortable beds and the breakfast is served at reasonable prices with no extra cost. Additionally, the staff are friendly and the basic amenities are provided.

No negative aspects to mention, this hotel is a great choice!

Great location, free breakfast, 24/7 tea/coffee, fast WiFi, friendly staff.

None.

We had a great stay during our business trip. The staff was very friendly and welcoming to our group, which was a nice touch. We received color packs for the kids, and breakfast was self-served with take-away options. The hotel also provided secure parking facilities nearby, which was very convenient.

The entrance was a bit uncomfortable with kids as people outside the pub were smoking, drinking, and even swearing at times. The noise from the air conditioning or plumbing in the bathroom woke us up during the night, which was a downside.

The hotel is conveniently located near the metro line, making it easy to get to the city center. The car park is difficult to find due to road work, but the staff is helpful in directing you. The rooms are clean and comfortable, with fast WiFi and a TV for relaxation. The breakfast has a nice selection, including fresh pastries and scrambled eggs. Additionally, the staff is welcoming and attentive, providing excellent service throughout your stay.

The hotel could benefit from having a nicer restaurant on site.