This hotel is perfectly located, right in the centre of Sutton. It is surrounded by nice restaurants, making it convenient for dining out. The rooms are spacious and clean, and the walk-in shower is a great advantage, especially for those with mobility issues. The staff provides excellent service and the breakfast is satisfactory.

Some noise disturbances from neighboring rooms can affect the quality of sleep.

We were pleasantly surprised by the excellent restaurant and the overall quality of the hotel. The location was convenient and the breakfast had a wide variety of choices. The staff in the restaurant were friendly and the swimming pool and jacuzzi were a luxurious treat.

Felt great, no complaints whatsoever.

The location of the hotel was convenient, with easy access to train stations and shops/restaurants. The staff were friendly and helpful during our stay. The pool and spa facilities were enjoyable, providing a good opportunity to relax and unwind.

The beds were uncomfortable and the fixtures and fittings were worn and outdated. The bathroom was cramped and in need of renovation.

I had an excellent stay at this hotel. The front of house staff were incredibly helpful and communicative, providing an informative A4 sheet that covered all possible questions. The room was clean and well-equipped, and the bed and pillows were incredibly comfortable, providing me with the best night's sleep I've had in a long time. The breakfast offered a wide range of choices and was delicious. Additionally, the hotel's cleanliness and facilities were top-notch. In all my visits to this hotel over the years, I have found it to be in great condition, and the parking and transportation options in the immediate area were convenient.

Nothing, all excellent.

The front of house staff were helpful and communicative. The provided information sheet was comprehensive. Good location. Lovely staff. Kids received little bags of Christmas chocolate. Dinner and breakfast were delicious. The room was clean and spacious. The swimming pool was great.

No complaints.

Clean and spacious room, helpful staff, warm welcome, excellent service and breakfast, plenty of parking spaces, attentive housekeeping staff.

I was pleasantly surprised by the selection of food for breakfast at Holiday Inn Sutton. As a soy milk drinker, I was delighted to find that they provided soya milk. With a group of over 6 people, there was something for everyone to enjoy.

I must admit that there were some issues during my stay. The adjoining room I was assigned had extremely thin walls, and I could hear everything happening next door.

My stay at Holiday Inn was excellent! The location was perfect for my needs and the room was clean and comfortable. The facilities, including the sanitary ware and air-conditioning, were top-notch. The breakfast buffet offered a great variety of options and the night bar had a Starbucks-like service. The staff at the bar and cleaning team were friendly and helpful. I had a great experience and I would recommend this hotel.

The hotel is conveniently located near the Royal Marsden Hospital in Sutton, making it a perfect choice for those visiting the hospital. It is also just a short taxi ride away from the hospital. Additionally, the hotel is situated only a 10-minute walk from Sutton High Street, where you can find a bustling array of shops and restaurants. As vegetarians and vegans, we appreciated the variety of dining options available in the area.

Felt safe walking at night, nothing to complain about.

The location of the hotel was convenient for exploring the Sutton area. We appreciated the efforts of Chef Teddy, who went out of his way to cook us some delicious vegetarian sausages. The breakfast server was also attentive, taking the time to toast our bread just the way we liked it. The rooms were clean and comfortable, and the spa facilities, including the pool and steam room, were top-notch.

We found the dinner service to be a little sloppy, and the bar service was quite slow. The prices for beverages seemed to fluctuate throughout the day, with the cost of a Becks Vier going up from £4 in the afternoon to £6 in the evening.

Started the year with a bang! The breakfast buffet was fantastic! Loved the selection of hot and cold things, and the coffee was excellent. Good location, easy to hop on a train to London, which only took 30 mins to get to Victoria. The bed was super comfortable, and the room was quiet; I slept like a baby. The staff was really friendly and helpful, always willing to go the extra mile. Plus, the complimentary Wi-Fi and gym access made for a great stay!

Could've been better. The hotel felt a bit tired, and it was evident in the room and communal areas.

We recently stayed in a hotel located in the heart of a bustling town. The location was perfect, as we were just a stone's throw away from the main shopping street in Sutton. The staff were friendly and helpful, always ensuring that our needs were met. The room was clean and comfortable, offering a relaxing space after a long day of exploring. The breakfast spread was impressive, with a wide range of options to choose from. we enjoyed the convenience of being close to the train station and a variety of nice restaurants in the area.

One slight downside was the noise level in the bar, which made it difficult to have a quiet conversation.

We had a great stay at this hotel! The location was perfect, just a short walk to the Sutton town center. The service was exceptional, with staff that clearly knew how to provide excellent customer service. The room was spacious and comfortable, with all the amenities we needed, including ironing facilities, air conditioning, and a mini-bar. The buffet breakfast was delicious, with a wide variety of options to choose from. The indoor swimming pool and jacuzzi were a great way to relax after a long day of exploring. we couldn't fault the service and really enjoyed our time here.