Great value for money, the room was immaculate and the staff were friendly and accommodating. The location was perfect for the ferry.

Food for breakfast could use improvement, especially the toast which tasted like cardboard.

The staff were extremely helpful and accommodating. The room was clean and comfortable, providing a cozy and welcoming atmosphere. Despite the small window, I enjoyed a warm and relaxing stay. The hotel's location was also convenient for exploring Dumfries and Galloway. I highly recommend this hotel for its friendly service and homely ambiance.

Value for money was excellent, the room was clean, fresh, and had a nostalgic charm. The location was great, right in the heart of town with a lovely view of the harbor. The staff were incredibly friendly and helpful, attending to everything quickly.

The breakfast menu could benefit from some more variety.

Great location, nostalgic decor, clean rooms, bay windows with harbour view, quiet.

Can't think of anything.

Friendly staff, excellent table service, spacious and comfy room, great hot tub, lovely balcony with Loch view.

our honeymoon trip to stranraer exceeded expectations, with a spacious, clean room and delicious meals. The staff were friendly and helpful, making our stay memorable.

I recently stayed at a hotel in this part of Scotland and I had a truly enjoyable experience. the location was ideal for exploring the area, with attractions like the Logan Botanical Gardens and Castle Kennedy Gardens nearby. Secondly, the staff were friendly and attentive, ensuring that all my needs were met. The rooms were clean, spacious, and provided all the basic amenities I required. Lastly, the prices were very reasonable and offered great value for money.

All in all, my stay at this hotel was fantastic and I couldn't fault anything.

The hotel had a great location, close to the train station and within walking distance to several attractions. the building was well maintained and had a nice ambiance.

The hotel did not allow pets in the dining area, which was a huge inconvenience for us as we were traveling with our furry friend. the food options were limited and overpriced.

We had a fantastic stay at this hotel. The staff were incredibly friendly and welcoming, making us feel right at home. The hotel had a cozy and warm atmosphere, which added to our overall experience. The food was of excellent quality, with well-presented dishes that satisfied our taste buds. The hotel facilities were top-notch, and we especially appreciated the pet-friendly policy, as we were able to bring our dog along. The location was perfect, being so close to the sea and conveniently located near the ferry ports to Northern Ireland.

Was all great.

Our room at North West Castle was spacious and clean, with a comfortable bed. The hospitality from the staff was amazing, and they couldn't do enough to help. Despite the hotel being old, it still exuded charm and character. The location was also very convenient, with easy access to the port. I had a lovely stay and would recommend this hotel.

As young holiday goers, we loved the friendly night porter and the spacious room with a stunning view from the balcony. Tea/coffee in the room and a varied breakfast selection, including a cooked breakfast, made our stay even better. Good value accommodation in a great location.

Felt fine, no reason to complain.

The location of the hotel was excellent, as it was close to both the town centre and the ferry port at Cairnryan. It was convenient for us to walk into town and explore, and it was also near the boats to Ireland. The room we stayed in was comfortable and had a great view of the surrounding area. The bathroom was clean and the shower was nice. The service at the hotel was friendly, and the staff at reception were excellent. They even opened the pool and hot tub for us after hours, which was a nice touch. There were also plenty of amenities available, such as the pool and the lounges, which made our stay enjoyable.

The wifi at the hotel was a bit spotty, and it only worked in the common area.

Friendly staff, clean and comfortable room. Lovely view of the curling rink from the restaurant. Plenty of parking available. Will definitely stay again.

Arriving at this hotel after a long journey, the staff were incredibly professional and welcoming. The location is ideal for those looking to catch a ferry to Belfast, with convenient access to the port. The room I stayed in was clean and comfortable, with a spacious ensuite bathroom. The breakfast provided was excellent, with a wide variety of options to choose from. the hotel has a beautiful dining room where you can relax and enjoy a delicious evening meal. the hotel offers great service and amenities for travellers.

The decor in the hotel was a bit outdated and could use some refreshing.

I recently had a great stay at a hotel in a convenient location, just a short drive away from the ferry port. The hotel offered good value for money, with reasonable prices and attention to detail. The staff were friendly and provided excellent service. I was pleased with the basic amenities, and my room had a king-size comfortable bed with a view down Loch Ryan - simply stunning! The breakfast was included and overall satisfying, except for one suspicious sausage.

All was well during my stay, no improvements needed.