Rubens At The Palace Hotel, London (United Kingdom) - Deals & Reviews

From the impeccable staff to the stunning location steps from Buckingham Palace, every moment was delightful. The doormen recognized us by the second day, making us feel at home. Enjoying hot cocoa in the evening was a lovely touch, alongside the beautifully designed, cozy rooms. This hotel is a gem for any visitor!

Exceptional service throughout the stay, particularly from Justina, who went out of her way to ensure we felt welcomed. The location was perfect for sightseeing, right across from the Royal Mews, and the breakfast surpassed expectations, with delicious cooked-to-order options that were served fresh. However, the automatic gratuity on our bill was a slight surprise since we had limited interactions. The bar area was inviting, perfect for relaxing after a busy day exploring the area.

Try the unique gin tasting experience offered at the bar. it adds a flavorful twist to your evening relaxation.

This hotel was just a strong match for a little getaway in London and great for the money. Enjoying the delicious Tattie Scone Stack at breakfast was a highlight, definitely worth trying. Make sure to check out the cocktails at the bar. they have some really unique options.

The location near Buckingham Palace was fantastic, making it easy to explore central London. The staff displayed incredible warmth and attentiveness, making me feel at home. While the room was a bit snug and there were minor issues like non-functional bathroom outlets, the historical charm and comfortable atmosphere more than made up for it.

friendly staff , family suite , flooding issue

Customer service truly stood out, with staff consistently offering warm smiles and helpful advice throughout my stay. The breakfast was exceptional, especially the Bernese sausages, which were a delightful treat. However, one downside was that there were a few maintenance issues in the room, including minor wear in the decor. Additionally, I was hoping for better water pressure in the shower during peak times, which could have enhanced the experience.

Just a reliable pick for shopping in London with great value for the money. The staff were incredibly friendly and helped me find great local dining spots. Definitely check out the coffee maker in the room—it was a nice touch!