Great location and comfortable beds. Shared balcony was awkward.

The Best Western in Big Bear Lake exceeded our expectations. The spa was conveniently located beneath our room. Breakfast had a great cafe feel with delicious customized options. The staff were friendly and accommodating. our stay was fantastic and we will definitely return.

Nothing to fault.

Pros": Best value for the money, with a cozy and clean room. Great location and friendly staff.

We loved the convenience of the location, close enough to everything. The hotel facilities were fantastic, with a great pool, hot tub, and game room for families. The free breakfast was a big plus, especially with an infant. The staff was friendly and accommodating.

Can honestly say there wasn't anything not to like.

As a satisfied hotel guest, I recently stayed at Best Western in Big Bear for a weekend getaway. The nicely appointed room offered ample space, and the included breakfast was a delicious treat. While the choices were slightly limited, the made-to-order options were fresh and satisfying. The staff was consistently friendly and professional, and the hotel itself was in excellent condition, with ongoing renovations. The game room and fitness center were both well equipped and clean, adding to the overall positive experience.

We had a fantastic stay at this place. The location was absolutely breathtaking, nestled in the mountains and surrounded by natural beauty. The staff was exceptional, providing excellent service throughout our stay. The breakfast was delicious and had a wide variety of options to choose from. We also appreciated the fact that we were able to request a microwave and refrigerator, as it made our stay even more comfortable. this place provided us with enhanced comfort and quality services, and we look forward to staying here again on our next trip.

Highly recommend this hotel for everyone.

Beautiful property, friendly staff, clean rooms, comfortable beds, delicious breakfast, great location.

Nothings.

Stayed for two nights during 4th of July weekend and were thankful we picked a location away from the hustle and noise of The Village area of town. Beautiful property, very nicely landscaped, tucked into the woods with all the necessary amenities on property or nearby. Hotel was nicely decorated. Staff was efficient and polite at check-in. Apples and coffee available in Lobby as well as area map and tour information. Complimentary breakfast was great, with a full-service hot meal along with buffet items. Comfortable beds and bedding, in-room refrigerator and microwave, and a cozy gas fireplace. Free wi-fi and a well-maintained pool area with barbecue for use. Can recommend this hotel without hesitation.

We had an amazing stay at this luxurious mountain hotel. The location was perfect, close to the village and tubing area. The staff was extremely friendly and always willing to assist us. The service provided by the bell staff and porter was exceptional. The housekeeping team ensured that our room was spotless and well-maintained. We also appreciated the wide range of amenities available, from the heated swimming pool and jacuzzi to the on-site restaurant and bar/lounge area. The room itself was spacious and had a beautiful view from the balcony. we were impressed with the comfort, quality services, and enhanced experience provided by this hotel.

This hotel is highly recommended for families looking for a luxurious and comfortable stay in the mountains.

Spacious rooms, clean bathrooms, friendly staff, delicious breakfast, charming mountain village, convenient location.

Can honestly say, nothing not to like.

We had a great stay at the hotel, especially loved the peaceful surroundings and beautiful pine trees. The location was perfect, just a short distance from the main downtown area. The breakfast was delicious, and the pool area was a nice spot to relax. I would highly recommend this hotel.

This hotel is extremely close to both mountains and right in the center of town. The location is perfect, with everything within walking distance. The breakfast provided was excellent, and the staff was friendly and helpful.

Nothing, everything was great.

We enjoyed staying at this venue for our recent family vacation. The hotel's location in the mountains was perfect for getting away from the hustle and bustle of the city. The bell staff/porter provided great service, and the housekeeping staff kept the place spotless. Although we didn't need them, we appreciated that there were hearing impaired services available for those who do.

We highly recommend this hotel for families.

Beautifully situated, woodsy retreat with charming old-world decor. Excellent breakfast offering a variety of options. Cozy gas fireplaces and obliging staff. Convenient trolley service and many nearby restaurants. Fun game room with free pool table.

I had an amazing stay at this hotel! The staff was very helpful and friendly, and the location in the mountains was breathtaking. My room was cozy and had a fireplace and jetted tub, and the balcony was a nice touch. The breakfast included several options to choose from, and the made-to-order eggs were delicious.

No major complaints, everything was great!