We had an absolutely fantastic stay at Ruby Lucy! The central location near Waterloo station was very convenient. The bedroom had everything we needed and the design was spot on. The level of soundproofing exceeded our expectations. The warm welcome from the staff and their expert mixing skills made the Lucy's specials to die for! The quirky reception and bar area with a carousel theme added to the boutique vibes. The crisp white room with air conditioning and a comfortable bed ensured a great night's sleep. The numerous eating and drinking choices on the same street were a bonus. a great find!

We felt looked after and had no complaints at all.

Friendly staff, spacious room with modern design, convenient location near Waterloo Station, reliable Wi-Fi, and bottomless barista coffee for breakfast.

The hotel is located in a vibrant area, with plenty of cafes, restaurants, and pubs in easy walking distance. There are lots of choices for food nearby, catering to various preferences. The aesthetic of the brand is well-executed, with a nice balance between form and function. The rooms are comfortable and well-designed, maximizing space. The staff are friendly and helpful, and the bar area is stylishly decorated. The hotel also offers facilities such as a drinks station in the hall and 24/7 bar service.

The soundproofing in the rooms could be improved, as some guests reported being disturbed by outside noise in the early morning.

The hotel is in a bustling area, really close to everything and conveniently located near Waterloo railway station. The rooms are new, clean, cozy, and offer good value for money. The staff is incredibly helpful and accommodating. They assisted with printing shipping labels, accepted deliveries, and even covered the expenses of a mix-up with a parcel. The beds are comfortable, ensuring a good night's sleep.

The breakfast buffet has limited options and can be quite expensive, with a long wait for coffee.

The relaxed and fun atmosphere, friendly staff, clean and spacious rooms, 24-hour bar and food, welcoming and cute pre and post communication, amazing cocktails.

Nothing, it is perfect.

I seriously loved this place. It was great, located on a nice road with a street market and it was really easy to get to Westminster Bridge and the South Bank, as well as being near to the Tube for easy access to shops, museums, and theaters. The area itself was lovely, with fantastic street food options. The service was excellent, with room service, housekeeping, and even a welcome drink. The room amenities were top-notch, with heating, air conditioning, a sitting area, and soundproofed rooms. The staff were extremely helpful and accommodating, even providing us with an extra blanket. They even held our luggage after checkout until we returned that evening. The facilities were great too, with free Wi-Fi, luggage storage, a 24-hour reception, and a bar/lounge area.

While I would highly recommend this hotel to families, it is important to note that there are no specific mentions of family-friendly amenities in the reviews given.

The location of the hotel was super convenient for anyone attending an event at the National Theatre, as it was just a short walk away. being near the underground and close to Waterloo station made it easy to explore other parts of the city. The room was clean and spacious, and the staff were friendly and accommodating.

The check-in process was a bit inconvenient, as the reception seemed to be non-existent and the touch screen check-in was not working properly.

I recently stayed at this hotel and I must say that I had a great experience here. The hotel is located behind Waterloo station in a great area for socialising. I loved their welcome drink which was a great start of my stay here. The room amenities including parquet floor, sitting area, soundproofed rooms were impressive. The staff were very helpful and always ready to assist. They have 24-hour reception and luggage storage which was very convenient for me.

This place is highly recommendable for everyone.

The room at Ruby Lucy Hotel was small, but it had a refreshing high-quality feel. The bed was incredibly comfortable, and the fluffy duvet and soft sheets added to the coziness. The TV in the room was nice, and the bright sunlight that filled the room created a pleasant atmosphere. The staff were friendly and helpful, and the bar staff made our evening enjoyable with their warm and welcoming service. The breakfast buffet offered a simple continental selection, which was perfect to start the day. The addition of Bluetooth speakers in the room was great, although there was some noise from nearby rooms. Despite these minor drawbacks, I would definitely recommend this hotel for its modernity, comfortable bedding, and convenient location on the South Bank near Waterloo station. I highly recommend this hotel for a pleasant stay in London.

the perfect base for our romantic london trip! great location near waterloo station, comfortable room with stunning views, and a quirky bar for a 24/7 drink. we loved the attention to detail and value for money. definitely recommend and will be back!

Limited working surface in bathroom.

I recently spent my Thanksgiving holiday in a hotel that totally exceeded my expectations. The hotel smelled amazing, the interior decor was stunning and vintage style lounges provided a super chill and relaxing vibe. One of my favorite aspects about this hotel was the rooftop terrace, which offered some stunning views of the city and provided a great spot for lounging. The room was clean, all-white, with elegant vintage decor mixed with modern style, including a super comfortable bed, all the while being very spacious.

Despite the beautiful decor, there were a few downsides such as the cocktail drinks not being up to standard and the pillows being too firm. But this didn't change the fact that the staff was more than helpful, polite and welcoming, and made me feel right at home throughout my stay.

Great location, lovely rooms, good soundproofing, comfortable bed. Nice toiletries and friendly, helpful staff. Tea and coffee bar per floor. Quirky design with fairground feel. Option for greener towels with free drink at the bar. Conveniently placed near Waterloo station. Bars, restaurants, and cafes nearby. Modern and up-to-date with a city view. Trendy check-in process. Free gin tasting offered. Own jukebox and large TV in the room. Good location, close to landmarks and easy access to the center. Abundance of toiletries provided. a fantastic hotel experience.

Convenient location near Waterloo station. Friendly and helpful staff. Quiet and comfortable room with modern decor. Great facilities and complimentary drinks area. Charming and original design.

the hotel location was perfect, allowing us to easily explore Lambeth, Waterloo, and the South Bank promenade. The vibrant area had a variety of cafes, bars, and shops, and the daily food trucks outside added to the vibrant atmosphere. The hotel itself was clean with spacious rooms, friendly staff, and a relaxing lobby bar.

Shower drainage issue.