I found the location of this hotel very convenient as it was close to both the city centre and a beautiful castle. Additionally, the staff was very helpful from the moment I arrived, even offering me an upgrade. The rooms were well-equipped and clean, with everything needed for a comfortable stay. However, the reception was slightly slow, but this did not detract from my overall experience. I recommend this hotel to anyone looking for an enjoyable and comfortable stay with great amenities.

The communal area was lovely, with a nice foyer and bar. Conveniently located for everything Nottingham city has to offer, including the city centre, castle, pubs, and restaurants. The staff were very friendly, helpful, and professional. The room itself was lovely, and the bar/dining area was spacious and relaxing. Would definitely recommend to friends.

Felt like a home away from home, with nothing being too much trouble.

Great location in central Nottingham. Near castle, market square, and train station. Luxurious room with White Company toiletries. Helpful and friendly staff. Planning to return in the future.

Very comfortable bed, nice toiletries, clean, close to city centre and transportation, friendly and helpful staff, huge and clean room.

Can honestly say there wasn't anything not to like.

The tea and coffee facilities in the room were of a high quality, allowing us to enjoy a nice cup of coffee in the morning. The temperature control in the room was excellent, ensuring our comfort throughout the stay. The sleep aids provided were a nice touch, helping us relax and get a good night's sleep. Everything in the hotel was clean and tidy, creating a pleasant atmosphere.

We had a great stay at this hotel. The room was spacious and clean, with functioning AC and electrical plugs. The beds were comfortable and we had a peaceful night's sleep. The staff were very friendly and helpful, from the reception to the bar/restaurant. The location was convenient, close enough to the city center but not right in the middle of the nightlife. The breakfast had a wide choice and the general facilities were excellent. We were also pleased to find a nice independent cafe in the center of this city.

All good. No complaints at all about our stay.

Large room, comfy bed. Chic decor, great bar staff. Convenient location with good bars, restaurants, and shops nearby. Affordable parking nearby. Modern room with nice touches like sleep spray and luxury toiletries. Inviting menu at reasonable prices. Helpful and polite staff. Lovely touch with complimentary prosecco for our wedding.

Great location, just a short walk to the city center. Comfortable and clean room with a sofa and ample plugs for convenience.A nice touch of having a fan provided during the hot weather.

Rooms were uncomfortably hot, even with the fan provided. Outdated bathroom with towels changed daily despite being hung up.

The value for money at St James Hotel; BW Premier Collection was excellent. The room was comfortable and the staff were extremely friendly and accommodating. The location was perfect, with Nottingham Castle and the famous pub "Trip to Jerusalem" just a short walk away.

The only thing that could have made the breakfast better was if there were more vegetarian options available.

Friendly staff, smooth check-in, good location, comfortable room with nice amenities, excellent breakfast.

All was good.

The city break was made more enjoyable by the complementary drink and snack available in the room. The hotel's location allowed us to walk to all the key areas of the city. The room was very comfortable, and we slept very well during our stay.

The cleanliness of the room was not up to our standards, and we were let down by some of the services provided.

A vibrant and stylish hotel with spacious rooms, friendly staff, and a convenient location near the castle and city center. Excellent value for money.

Nothing to fault.

The hotel is perfectly situated in the heart of the city, allowing easy access to all the attractions and amenities. It is located in a historic area, which adds to its charm. The rooms are beautifully decorated and offer a comfortable stay. The staff are friendly and professional, providing excellent service. The breakfast is delicious and provides a good start to the day. Additionally, the hotel offers a stunning view from the rooftop terrace, where guests can relax and enjoy the surroundings.

The hotel can get a bit warm at times, even with the air conditioning.

great location, helpful staff, comfortable room with nice amenities

Premier Collection. The room was clean and had everything I needed. The location was superb, just a short walk to the city center and the castle. The staff at reception were lovely and the breakfast was great quality. I would definitely recommend this hotel.