The room was a good size and the bed was comfortable, which was a nice surprise. The bathroom was excellent with all the necessary amenities.

The internet connection was absolutely terrible. It was almost impossible to connect to Wi-Fi and it was very frustrating.

stayed here before, but this time was even better! the rooms are spacious and well-equipped, and the staff went above and beyond to make us feel welcome. the continental breakfast was a nice touch too. definitely a hidden gem in ashwellthorpe.

wifi didn't work

The location of the hotel is ideal for travelers with cars, as it is a 2.5-hour drive from Gravesend in Kent. The staff at the hotel is very welcoming and ensures a pleasant stay. The accommodation is basic but nice, with amenities like tea and coffee making facilities in the rooms. The staff goes above and beyond, even assisting with unexpected situations like a house alarm going off. the service and attention to detail are commendable.

The breakfast timing change on weekends was inconvenient, missing out on meals due to late start times.

We had an amazing time during our city trip at this hotel! the rooms were clean, spacious and modern. We loved the fact that the staff were very friendly and always willing to help. the hotel is located in a quiet area, which was perfect for us to get some rest after a long day of exploring the city. We also enjoyed the wide variety of choices on the dinner menu, especially the freshly baked croissants in the morning.

The unreliable Wi-Fi signal, but that's something to expect when you're in the countryside. Another thing was the price, which we felt was slightly high compared to other hotels in the same location.

Convenient location, clean, comfortable room. Impressive menu and drink selection. Friendly staff, excellent service. Will definitely return.

The rooms were excellent - spacious, clean, and well appointed. The location was lovely and quiet, perfect for a peaceful getaway. The staff were friendly and helpful throughout our stay.

The morning meal could have been better with an earlier breakfast serving time. However, they did provide us with a breakfast box when we had to leave early.

The value for money at Bird In Hand was fantastic, and our room was really comfortable. The location was convenient, and the staff were super friendly and welcoming.

Morning meal could have been better with an earlier start time.

Xmas at this hotel was a delight! the rooms were spacious, well-equipped, and had lovely little extras. the continental breakfast was a great touch, especially when they made us a box even though we forgot to order. the bar and restaurant had a great selection and the food looked amazing. Best of all, the location was perfect, with key attractions nearby and a peaceful atmosphere.

Spacious, modern room with plenty of plugs and a well-stocked hospitality tray. Good toiletries and hot water, plus a tasty dinner menu. Convenient for visiting family in the area.

I stayed here overnight for a visit to the Lotus Cars factory. The staff were incredibly friendly and helpful, and the food was excellent. The room exceeded my expectations in terms of cleanliness and spaciousness. I would definitely book again and consider it one of the best hotels I've stayed in.

I do recommend this hotel.

I had an amazing stay at this hotel. The cleanliness was top-notch, and the hotel facilities were great. The parking was convenient, and I could easily find free spots around the hotel. The location in a little annexe behind the hotel was perfect, as it provided a quiet and peaceful atmosphere. Moreover, being close to the beach and shops/restaurants was a big plus. I loved the fact that there was an outside seating area where I could relax and enjoy the beautiful surroundings. The breakfast was delicious, with a wide variety of options including homemade cakes and fresh fruits. The staff were incredibly friendly and helpful, providing me with maps and recommendations for exploring the area.

Can honestly say there wasn't anything not to like.

I recently stayed at this luxurious 4-star hotel and I must say, it was perfect. The location was lovely and quiet, nestled in a picturesque countryside setting, yet only a short drive away from Norwich. The staff here were exceptional, going above and beyond to ensure a comfortable and enjoyable stay. The room amenities were top-notch, with ironing facilities, tea and coffee making facilities, and free wi-fi in rooms. The dining experience was superb, with a restaurant offering delicious meals and a bar/lounge area to relax and unwind. the service provided at this hotel was outstanding.

While this place does not have satellite TV, it's not really the fault of the hotel. However, I would highly recommend this hotel to families looking for a luxurious and comfortable stay.

stayed here again in ashwellthorpe and bird in hand was even better this time. spacious rooms, lovely staff who went above and beyond, and delicious food in the restaurant. exceeded expectations!

Noisy air conditioning all night.

amazing stay, exceeded expectations! spacious, clean room with modern amenities. friendly staff, delicious food, and great atmosphere. perfect location for exploring Ashwellthorpe. will definitely return!

wifi inaccessible in room

I had one of the best stays in a long time! The room was spacious, clean, and had a modern feel. The hospitality tray was well-stocked with biscuits and chocolates, and there were plenty of outlets to charge all my devices. The staff were incredibly friendly and helpful, making me feel welcome throughout my stay. The breakfast options were excellent, with a good variety and great quality. it was a luxurious stay with enhanced comfort and top-notch service.

That my room was a bit far from the main building, and as a result, the free WiFi was difficult to access. However, this minor inconvenience did not overshadow the overall experience.