Friendly staff, great bar and cocktails, excellent deluxe room, good location for attractions and shopping.

Felt very welcomed, no complaint.

Friendly staff, clean room, cozy atmosphere, delicious cocktails, convenient location for Royal Albert Hall.

Impressive building, friendly and helpful staff, excellent customer service, perfect location, beautiful furnishings.

Everything is what I need and want.

We loved the warm welcome and spacious room at this hotel. The staff were extremely helpful and cheerful. The location was great for the RHA and it had a fantastic bar for after-concert parties. The hotel was quiet, personable, and ticked all the boxes for our stay.

Felt very comfortable, no complaints.

starhotels collezione was a great choice for our stay, exceeding our expectations. The staff were friendly and attentive, always going above and beyond to assist us. The hotel had a lovely old-world charm and was in a perfect location, close to major attractions. From the comfortable room to the delicious breakfast, everything was top-notch.

We stayed at this venue and loved it. The location was perfect, situated in a quiet residential street in a fabulous Kensington neighborhood with access to Chelsea. The service was amazing, with room service, dry cleaning, 24-hour room service, housekeeping. The room had all the amenities, including ironing facilities, heating, air conditioning, tea and coffee facilities. The dining experience was great, with a restaurant that offered continental breakfast, in-room breakfast, bar/lounge area, snack bar. The staff was very friendly and helpful, offering tours/ticket assistance and making our stay comfortable. The leisure facilities such as wi-fi, luggage storage, 24-hour reception, 24-hour security, and lift were great.

Highly recommend this hotel to anyone.

I had an absolutely wonderful stay at this place. The location was superb, being close to Hyde Park, the Royal Albert Hall, and other attractions in the city. The staff were very friendly and went out of their way to ensure my comfort and satisfaction. The service provided was exceptional, from the 24-hour room service to the helpful tour assistance. The rooms were magnificent, with stunning furnishings and a cozy atmosphere. I also loved the attention to detail throughout the hotel, which gave it an authentic and original feel. this place provided a first-class experience from the moment I arrived.

While the staff were pleasant and helpful, some of them seemed tired from working so hard. However, this hotel would still be recommended for families, as it offers great amenities and a welcoming atmosphere.

We had a lovely thanksgiving stay at this traditional hotel. The staff were very sweet and welcoming and left us complimentary chocolates and a congratulatory note on our special holiday stay. The hotel is in a great location, just a short walk to a popular venue. The bar is charming and has character, perfect for a nightcap.

Our room was small and a bit restricting with two people and luggage. The rooms seem to be in need of renovation, and the heating did not work properly.

loved the cozy charm, helpful staff, and great location in strolling distance to Kensington museums and Harrods. starhotels collezione exceeded expectations with upgraded room, complimentary prosecco, and anniversary cake.

Small bathroom with limited space.

I had a fantastic stay at this stylish period hotel. The staff were incredibly helpful, and the location was perfect for exploring the city. The rooms were lovely and clean with nice extra touches. The continental breakfast was fresh and delicious. I especially loved the fact that there were some great restaurants and pubs nearby. Additionally, being close to Hyde Park and the tube made getting around the city a breeze.

That the mattresses were a little hard for my liking.

The bar, the breakfast room, and the staff were so lovely and friendly. They even gave us a discount when we brought up the issues with our stay. The breakfast had lots of options and was gorgeous.

Felt good, nothing to complain about.

The location was perfect, just moments away from the Royal Albert Hall. The breakfast buffet had a great selection and the option for freshly cooked dishes. The staff were warm, welcoming, and helpful. The hotel was clean and had excellent bar and restaurant facilities.

Nothing not to like.

I had a fantastic stay at this place! The location in the fashionable central area of London was perfect for me, as I needed easy access to Chelsea. The hotel is nestled on a quiet residential street in South Kensington, providing a peaceful and relaxing atmosphere. The staff were warm and welcoming, making me feel right at home. The service was impeccable, with room service available 24/7 and a helpful concierge for any tours or ticket assistance. The room itself was spacious and well-appointed, with all the amenities I needed, from a cozy bed to a mini-bar and a flat-screen TV. The hotel also offered a delicious continental breakfast with a variety of options to choose from. I was thoroughly impressed with the quality of service and the comfort of the room.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay in this venue.

I was delighted with the character and charm of The Gore! The rooms were interesting and unique, and the junior suite I stayed in was absolutely lovely. The hotel itself exudes a sense of history and personality.

Despite some negative reviews about breakfast, I found it to be quite good overall. While there was one disappointing omelette, the other options looked appetizing and the staff seemed friendly.