I had a wonderful stay at a lovely place with spacious and clean rooms. The decor was tasteful and the large bathrooms had a good shower and nice thick towels. I appreciated the kitchen area where I could prepare my own food, and the provided breakfast items like cereal, bread, fruit. The location was convenient, with a short walk to the center of town and plenty of nearby parking. Hayley and Dave, the hosts, were extremely welcoming and happy to share their knowledge of the local area and recommend places to eat. The bar area was also impressive, with a good selection of beers on tap.

Almost perfect! 😉

The staff were welcoming and accommodating, making us feel right at home. The room was clean, cozy, and surprisingly quiet. We were also impressed with the well-equipped kitchen and the convenience of having supermarkets and dining options nearby. Despite a couple of minor inconveniences, such as the overpowering scented diffuser and the lack of amenities in the room, our overall experience was excellent. We would definitely recommend this hotel to others.

We stayed at Sutherland Arms Bed & Breakfast and had an amazing experience. Hayley and Dave, the owners, were incredibly friendly and went above and beyond to make our stay comfortable. The room was beautifully decorated and had everything we needed, including a cozy bed and modern facilities. The shared kitchen was impressive, with all the necessary amenities, including a washer and dryer. The attention to detail and high standards of cleanliness were evident throughout. We will definitely be recommending Sutherland Arms to our friends, family, and colleagues.

Everything was spot on! 👍

The location of this hotel is perfect for exploring the area, as it is conveniently situated on the outskirts of the town centre. It is also a great choice for football fans, as it is close to Stoke's Bet 365 Stadium. Plus, if you're planning a visit to Alton Towers, this hotel is superbly located. The rooms are beautifully decorated and the bathrooms are lovely. The service provided by the owners is top-notch, as they are friendly and helpful. the continental breakfast provided is a great way to start the day.

It is worth noting that some noise from the pub below can be heard until closing time.

We stayed at the Sutherland Arms for a few hours during our drive from London to Holyhead. The manager Hayley was incredibly helpful, especially with our cranky baby. The room was warm and comfortable, and we appreciated the fan provided. Noise was not an issue, and the bar downstairs was friendly. The room was clean, with a comfortable bed and plenty of fluffy towels. The staff provided recommendations for dinner and the bar was reasonably priced. We were pleasantly surprised.

Would recommend this hotel.

It was superb and you would never have known it was there. The rooms were spotlessly clean and the decor throughout was cosy and inviting. We loved the high ceilings and the warm welcome we received from the staff. The hotel is located in a residential area, but it is conveniently close to supermarkets and transportation. It is also a great location if you plan on visiting Alton Towers.

Nothing to fault.

My stay at Sutherland Arms Bed & Breakfast was wonderful. Hayley and her team were welcoming and friendly, providing excellent service. The room was tastefully decorated with quality furnishings, and the bed was incredibly comfortable. The bathroom had a modern power shower, and everything was spotlessly clean. I also appreciated the well-stocked kitchen. The location was convenient, and parking was not a problem. a highly recommended stay at Sutherland Arms Bed & Breakfast. Thank you, Hayley and team, for your hospitality.

Nothing at all. 😊

Loved the attentive hosts, clean and comfortable room, great value for money, quick phone retrieval.

No negative aspects.

our stay at the sutherland arms was perfect. the room was clean and spacious, and the self-service breakfast was a great touch. the host was friendly and even helped us with transportation. we'll definitely be back!

the sutherland arms was even better than my previous stay in stoke-on-trent. the room was spotless, staff were friendly, and the bar was reasonable. the extra touch of providing ladies sanitary products was a nice surprise. would definitely stay again.

Main road noise in front room.

My wife and I stayed one night at the Sutherland Arms while visiting friends nearby. Hayley and Dave were welcoming from the moment we arrived, providing a comfortable and relaxed atmosphere. They took the time to show us around and explain entry and exit procedures, something not always done at other hotels. The bar team and regular patrons were friendly and engaging, and the selection of drinks was excellent. Hayley even offered to call a taxi for us and provided recommendations for our evening plans. a pleasant experience and we would definitely recommend and use this B&B again.

We do recommend this hotel.

During my Christmas stay, I enjoyed the spacious and clean rooms with comfortable beds. The hosts were friendly and went out of their way to ensure a pleasant stay. The location of the hotel was convenient, with easy access to key attractions and transportation options. Additionally, the quiet pub downstairs offered a nice selection of drinks, creating a relaxing atmosphere to unwind after a day of sightseeing.

There were a few negative aspects to note. The bed could have been more comfortable, although it was still adequate for a good night's sleep.

The Sutherland Arms was an absolute gem! Great value for money with a beautifully furnished room, comfy bed, and well-stocked kitchen. The location was convenient with plenty of local shops and takeaways, and the owners Hayley and Dave were amazing hosts, making sure our stay was perfect.

Breakfast delights, just a small suggestion - a cooked breakfast option would have been a cherry on top!

The room was impeccably clean and the bed was extremely comfortable, providing a cozy and relaxing atmosphere for our romantic escape. The quality of the bed linen and towels was top-notch, adding an extra touch of luxury. the location of the hotel was ideal for exploring the nearby pottery outlets and attractions, allowing us to make the most of our visit. Lastly, the self-serve continental breakfast offered a wide variety of choices, ensuring we had a satisfying start to our day.

As low-budget travelers, we were pleasantly surprised by the modern and comfortable accommodation at the Sutherland Arms. The recently decorated room and bathroom were on par with many 4-star hotels, complete with tea making facilities and even a fan to keep us cool. The personal touch and friendly service from Hayley and Dave made our stay feel special. The location was ideal for us, being just a 2-minute drive from Waterworld and with plenty of other attractions nearby. We will definitely book again when we return to the area!

Felt right at home and had no complaints during our stay.